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For Companies At a Glance
- Tasks: Deliver top-notch customer service while managing bookings and activities.
- Company: Tenpin, a fun-filled entertainment centre in York and North Yorkshire.
- Benefits: Enjoy free bowling, health incentives, and career growth opportunities.
- Other info: Great opportunity to advance from team member to management roles.
- Why this job: Join a vibrant team and create memorable experiences for customers.
- Qualifications: Strong communication skills, determination, and a flexible attitude.
The predicted salary is between 20000 - 25000 £ per year.
Tenpin in York and North Yorkshire is seeking a Customer Service Assistant. In this role, you'll provide excellent service by managing bookings, overseeing activities, and ensuring a clean environment.
Ideal candidates will have determination, communication skills, and a flexible attitude.
Tenpin offers numerous benefits, including free bowling, health incentives, and career development opportunities from team member level to management.
Customer Service Specialist — Fun Center & Entertainment employer: Tenpin
Contact Detail:
Tenpin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist — Fun Center & Entertainment
✨Tip Number 1
Get to know the company! Before your interview, check out Tenpin's website and social media. Understanding their vibe and values will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend. This will boost your confidence and help you showcase your communication skills when it matters most.
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you've adapted to changes in previous roles. Highlighting your determination and ability to handle different situations will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Service Specialist — Fun Center & Entertainment
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Customer Service Specialist role. Highlight your relevant experience and skills that match what we’re looking for, like your communication skills and flexible attitude.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the role. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tenpin
✨Know the Company
Before your interview, take some time to research Tenpin. Understand their values, services, and what makes them unique in the entertainment industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Specialist, communication is key. Prepare examples from your past experiences where you effectively handled customer queries or resolved issues. This will demonstrate your ability to connect with customers and provide excellent service.
✨Emphasise Flexibility
Tenpin values a flexible attitude, so be ready to discuss how you've adapted to changing situations in previous roles. Share specific instances where you’ve gone above and beyond to meet customer needs or adjusted your approach to ensure a positive experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Customer Service Assistant. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.