At a Glance
- Tasks: Join us as a Customer Service Assistant, managing bookings and creating fun experiences daily.
- Company: We're a vibrant entertainment centre offering bowling, escape rooms, karaoke, and more!
- Benefits: Enjoy free food, discounts, flexible hours, and opportunities for career growth.
- Other info: Perfect for those looking to kickstart their career in a lively atmosphere!
- Why this job: Be part of a fun-loving team where every day is different and exciting!
- Qualifications: Must be enthusiastic, friendly, and ready to work in a fast-paced environment.
The predicted salary is between 20000 - 30000 £ per year.
Social network you want to login/join with:
Customer Service Assistant Over 18, Chester
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Client:
Location:
Chester, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
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Job Reference:
Job Views:
3
Posted:
16.07.2025
Expiry Date:
30.08.2025
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Job Description:
Are you looking to work in
a fun environment where confidence, energy, and a positive attitude are all you
need? The rest we can teach you!
We have something fun for
all the family to do, regardless of age. Our centres are fantastic places to
visit, and even better places to work in. Why not come and help us entertain?
We love to entertain—it\'s
in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena,
Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a
fabulous food menu.
The Role
As a Customer Service
Assistant, you\'ll provide an excellent customer experience by managing
reception bookings, addressing enquiries, identifying sales opportunities,
hosting events, maintaining cleanliness, and preparing food and drinks.
You\'ll work across various
departments, from running the Laser Arena and hosting Escape Room experiences
to managing karaoke rooms and serving drinks at the bar. Every day will bring
something new, keeping the fun flowing!
You should be efficient,
proactive, friendly, and confident in customer interactions, with exceptional
service as your priority.
Skills You Need
- Determined, enthusiastic,
and able to work in a fast-paced environment - Excellent customer
service, communication skills, and a \"nothing is too much trouble\"
attitude - Fully flexible, including
evenings and weekends - Approachable, helpful,
organised, strong
attention to detail and a strong team player - Tenpin Treats – Retailer
discounts, Smart Tech and Best Doctors - Free Bowling for family
and friends - Free Food (when working 6+
hours) - Enhanced Maternity,
Paternity, Adoption leave - Employee Assistance
Programme - Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
Looking
for career development? Tenpin is the place to start. We value great people and
offer opportunities for advancement, with many of our managers having started
as Team Members.
What Happens Next?
Ready
to grow your career with us? Click apply and complete our quick 2-minute
application.
Customer Service Assistant Over 18 in Chester employer: Tenpin
Join Tenpin in Chester, where we foster a vibrant and energetic work culture that prioritises fun and exceptional customer service. With a variety of entertainment options and a commitment to employee growth, we offer flexible working hours, generous benefits like free food during shifts, and opportunities for career advancement, making it an ideal place for those looking to thrive in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant Over 18 in Chester
✨Tip Number 1
Familiarise yourself with the fun activities and services offered at our centres. Knowing details about bowling, escape rooms, and karaoke will help you engage with customers and show your enthusiasm during interviews.
✨Tip Number 2
Demonstrate your customer service skills in real-life scenarios. Consider volunteering or taking part-time roles where you can practice being proactive and friendly, as these traits are essential for the role.
✨Tip Number 3
Be prepared to discuss your flexibility in working hours. Since the role requires evenings and weekends, showing that you can accommodate this will make you a more attractive candidate.
✨Tip Number 4
Highlight any experience you have in fast-paced environments. Whether it's in hospitality or retail, sharing specific examples of how you thrived under pressure will demonstrate your suitability for the role.
We think you need these skills to ace Customer Service Assistant Over 18 in Chester
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and skills required for the Customer Service Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter:Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as working in a fun environment or your passion for customer service.
Highlight Relevant Experience:In your CV, emphasise any previous customer service roles or experiences that demonstrate your ability to work in a fast-paced environment. Use specific examples to showcase your skills in communication and teamwork.
Proofread Your Application:Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tenpin
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. They want someone who is not just looking for a job, but is genuinely interested in being part of a fun and energetic environment.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to help customers, as this aligns with their 'nothing is too much trouble' attitude.
✨Be Flexible and Adaptable
Since the role involves working across various departments, showcase your ability to adapt to different tasks and environments. Mention any previous experience in fast-paced settings to illustrate your capability.
✨Ask Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for growth. This shows that you are serious about the position and eager to learn more about how you can contribute.
