Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Customer Service Assistant, managing bookings and creating fun experiences daily.
- Company: We're a vibrant entertainment centre offering bowling, escape rooms, karaoke, and more!
- Benefits: Enjoy free food, discounts, flexible hours, and opportunities for career growth.
- Why this job: Work in a lively environment where every day is different and fun is guaranteed!
- Qualifications: Must be enthusiastic, friendly, and ready to work evenings and weekends.
- Other info: Perfect for those looking to kickstart their career in a dynamic team!
The predicted salary is between 20000 - 30000 £ per year.
Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Customer Service Assistant, you’ll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You’ll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing!
You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.
Skills You Need
- Determined, enthusiastic, and able to work in a fast-paced environment
- Excellent customer service, communication skills, and a "nothing is too much trouble" attitude
- Fully flexible, including evenings and weekends
- Approachable, helpful, organised, strong attention to detail and a strong team player
Benefits
- Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6+ hours)
- Enhanced Maternity, Paternity, Adoption leave
- Employee Assistance Programme
- Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Customer Service Assistant Over 18 employer: Tenpin
Contact Detail:
Tenpin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant Over 18
✨Tip Number 1
Familiarise yourself with the fun activities and services offered at our centres. Knowing details about bowling, escape rooms, and karaoke will help you engage with customers and show your enthusiasm during interviews.
✨Tip Number 2
Demonstrate your customer service skills in real-life scenarios. Consider volunteering or taking part-time roles where you can practice being proactive and friendly, as these traits are essential for the Customer Service Assistant role.
✨Tip Number 3
Network with current employees or others in the industry. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your application process.
✨Tip Number 4
Be prepared to showcase your flexibility and willingness to work evenings and weekends. Highlighting your availability during the interview can set you apart from other candidates who may not be as adaptable.
We think you need these skills to ace Customer Service Assistant Over 18
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Customer Service Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise your customer service experience, communication skills, and any previous roles in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills align with the job requirements and express your eagerness to contribute to their fun environment.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Tenpin
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the fun environment. Companies like this value energy and a positive attitude, so let your personality shine through!
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to help customers, as this is crucial for the role.
✨Be Flexible and Adaptable
Since the job requires working across various departments, emphasise your ability to adapt to different tasks and environments. Share experiences that showcase your flexibility and willingness to learn.
✨Ask Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for advancement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
