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For Companies At a Glance
- Tasks: Join us as a Customer Service Assistant, managing bookings and creating fun experiences daily.
- Company: We're a vibrant entertainment centre in Plymouth, offering bowling, escape rooms, karaoke, and more!
- Benefits: Enjoy free food, discounts, flexible hours, and opportunities for career growth.
- Why this job: Be part of a fun-loving team where every day is different and exciting!
- Qualifications: Must be enthusiastic, friendly, and ready to work in a fast-paced environment.
- Other info: Perfect for those looking to kickstart their career in a lively atmosphere!
The predicted salary is between 24000 - 36000 £ per year.
Job description
Are you looking to work in
a fun environment where confidence, energy, and a positive attitude are all you
need? The rest we can teach you!
We have something fun for
all the family to do, regardless of age. Our centres are fantastic places to
visit, and even better places to work in. Why not come and help us entertain?
We love to entertain—it\’s
in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena,
Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a
fabulous food menu.
The Role
As a Customer Service
Assistant, you\’ll provide an excellent customer experience by managing
reception bookings, addressing enquiries, identifying sales opportunities,
hosting events, maintaining cleanliness, and preparing food and drinks.
You\’ll work across various
departments, from running the Laser Arena and hosting Escape Room experiences
to managing karaoke rooms and serving drinks at the bar. Every day will bring
something new, keeping the fun flowing!
You should be efficient,
proactive, friendly, and confident in customer interactions, with exceptional
service as your priority.
Skills You Need
- Determined, enthusiastic,
and able to work in a fast-paced environment - Excellent customer
service, communication skills, and a \”nothing is too much trouble\”
attitude - Fully flexible, including
evenings and weekends - Approachable, helpful,
organised, strong
attention to detail and a strong team player
Our Fantastic Benefits
- Tenpin Treats – Retailer
discounts and Best Doctors - Free Bowling for family
and friends - Free Food (when working 6+
hours) - Enhanced Maternity,
Paternity, Adoption leave - Medicash
- Employee Assistance
Programme - Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
Career Development
Looking
for career development? Tenpin is the place to start. We value great people and
offer opportunities for advancement, with many of our managers having started
as Team Members.
What Happens Next?
Ready
to grow your career with us? Click apply and complete our quick 2-minute
application.
#J-18808-Ljbffr
Customer Service Assistant Over 18 employer: Tenpin
Contact Detail:
Tenpin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant Over 18
✨Tip Number 1
Familiarise yourself with the various activities and services offered at our centres. Knowing the ins and outs of bowling, escape rooms, and karaoke will help you engage with customers and show your enthusiasm during the interview.
✨Tip Number 2
Demonstrate your customer service skills in real-time by volunteering or working in similar environments. This experience will not only boost your confidence but also provide you with relatable examples to share when discussing your suitability for the role.
✨Tip Number 3
Showcase your flexibility and willingness to work evenings and weekends. Highlighting your availability during peak times can set you apart from other candidates who may have restrictions on their schedules.
✨Tip Number 4
Prepare to discuss how you handle fast-paced environments. Think of specific instances where you've successfully managed multiple tasks or dealt with challenging situations, as this will demonstrate your ability to thrive in our lively atmosphere.
We think you need these skills to ace Customer Service Assistant Over 18
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer Service Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the role and the company. Mention your customer service experience and how you embody the positive attitude and energy they are looking for.
Highlight Relevant Skills: Make sure to emphasise your communication skills, ability to work in a fast-paced environment, and any previous experience in customer service. Use specific examples to demonstrate your capabilities.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for a customer-facing role.
How to prepare for a job interview at Tenpin
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the fun environment. Companies like this value energy and a positive attitude, so let your personality shine through!
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle enquiries and manage bookings efficiently, as these are key aspects of the role.
✨Be Flexible and Adaptable
Since the job requires working across various departments, emphasise your flexibility and willingness to take on different tasks. Share experiences where you successfully adapted to changing situations.
✨Ask Questions
Prepare thoughtful questions about the company culture and opportunities for advancement. This shows your interest in the role and helps you determine if it's the right fit for you.