Guest Experience Assistant — Entertainment Centre in Coventry
Guest Experience Assistant — Entertainment Centre

Guest Experience Assistant — Entertainment Centre in Coventry

Coventry Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage bookings and provide top-notch customer service in a lively entertainment setting.
  • Company: Exciting leisure and entertainment company based in Coventry.
  • Benefits: Enjoy discounts, free bowling, and enhanced parental leave.
  • Why this job: Join a fun team and develop your career while making customers smile.
  • Qualifications: Enthusiastic, flexible, and strong communication skills are a must.
  • Other info: Perfect opportunity for growth in a vibrant environment.

The predicted salary is between 24000 - 36000 £ per year.

A leisure and entertainment company in Coventry is looking for a Customer Service Assistant. This role involves managing bookings, addressing customer inquiries, and providing an excellent customer experience.

Candidates should be enthusiastic, flexible, and possess strong communication skills.

The company offers several benefits, including discounts, free bowling, and enhanced parental leave. It’s a fantastic opportunity for those seeking career development in a fun environment.

Guest Experience Assistant — Entertainment Centre in Coventry employer: Tenpin

Join our vibrant leisure and entertainment company in Coventry, where we prioritise a fun and engaging work culture that fosters personal and professional growth. As a Guest Experience Assistant, you'll enjoy fantastic benefits such as discounts, free bowling, and enhanced parental leave, all while contributing to an exceptional customer experience in a dynamic environment. This is the perfect opportunity for enthusiastic individuals looking to develop their careers in a rewarding setting.
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Contact Detail:

Tenpin Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Assistant — Entertainment Centre in Coventry

Tip Number 1

Get to know the company! Before your interview, do a bit of research on the entertainment centre. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! Since this role is all about customer service, it’s crucial to demonstrate your ability to communicate effectively. Try role-playing common customer scenarios with a friend to build your confidence.

Tip Number 3

Show off your enthusiasm! When you’re chatting with the hiring team, let your passion for providing excellent customer experiences shine through. Share examples from your past where you went above and beyond for a customer.

Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you’re proactive and keen to join our fun environment. Don’t miss out on this fantastic opportunity!

We think you need these skills to ace Guest Experience Assistant — Entertainment Centre in Coventry

Customer Service Skills
Booking Management
Communication Skills
Enthusiasm
Flexibility
Problem-Solving Skills
Interpersonal Skills
Attention to Detail

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to create amazing experiences for our guests.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We love seeing how your background aligns with what we’re looking for in a Guest Experience Assistant!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and understand. This will show us that you have strong communication skills!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity in our fun environment.

How to prepare for a job interview at Tenpin

Know the Company

Before your interview, take some time to research the leisure and entertainment company. Understand their values, mission, and what makes them unique in Coventry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

Showcase Your Enthusiasm

As a Guest Experience Assistant, enthusiasm is key! Be sure to express your passion for customer service and how you enjoy creating memorable experiences for others. Share specific examples from your past where you went above and beyond to help a customer.

Prepare for Common Questions

Think about the types of questions you might be asked, such as how you would handle a difficult customer or manage multiple bookings at once. Practising your responses can help you feel more confident and articulate during the interview.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for career development, or how they measure success in the role. This shows that you’re not just interested in the job, but also in growing with the company.

Guest Experience Assistant — Entertainment Centre in Coventry
Tenpin
Location: Coventry
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  • Guest Experience Assistant — Entertainment Centre in Coventry

    Coventry
    Full-Time
    24000 - 36000 £ / year (est.)
  • T

    Tenpin

    200-500
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