At a Glance
- Tasks: Provide excellent customer service and manage fun activities like bowling and karaoke.
- Company: Join a vibrant entertainment centre that loves to entertain!
- Benefits: Enjoy discounts, free food, and career development opportunities.
- Other info: Flexible hours with opportunities for advancement within the company.
- Why this job: Be part of a fun team and create memorable experiences for guests.
- Qualifications: Energetic, friendly, and ready to work in a fast-paced environment.
The predicted salary is between 20000 - 25000 £ per year.
Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it's in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing! You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.
Skills You Need
- Determined, enthusiastic, and able to work in a fast‑paced environment
- Excellent customer service, communication skills, and a 'nothing is too much trouble' attitude
- Fully flexible, including evenings and weekends
- Approachable, helpful, organised, strong attention to detail and a strong team player
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6+ hours)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
Customer Service Assistant Over 18 in Chichester employer: Tenpin
At Tenpin, we pride ourselves on creating a vibrant and enjoyable work environment where your enthusiasm and positive attitude are celebrated. With a range of exciting activities from bowling to karaoke, our centres not only offer fun for families but also provide fantastic benefits like free food during shifts, flexible working hours, and ample opportunities for career advancement. Join us and be part of a team that values your growth and rewards your hard work with a variety of perks and recognition.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant Over 18 in Chichester
✨Tip Number 1
Get to know the company vibe! Before your interview, check out their social media and website. This will help you understand their culture and show that you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or make someone’s day better. Being prepared will boost your confidence and show them you’re ready to jump in.
✨Tip Number 3
Be yourself during the interview! They’re looking for someone with energy and a positive attitude, so let your personality shine through. Don’t be afraid to show your enthusiasm for the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, making it easier for us to connect with you.
We think you need these skills to ace Customer Service Assistant Over 18 in Chichester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your confidence and energy, so don’t be afraid to show us what makes you unique. Remember, we love to entertain, and that starts with you!
Tailor Your Application:Make sure to tailor your application to the role of Customer Service Assistant. Highlight any relevant experience you have in customer service or working in a fast-paced environment. We’re looking for those who can keep the fun flowing, so show us how you fit the bill!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if necessary to highlight your skills and experiences. We want to get to know you quickly, so make it easy for us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic benefits right there. We can’t wait to hear from you!
How to prepare for a job interview at Tenpin
✨Show Your Enthusiasm
Make sure to convey your excitement about the role and the fun environment. Share why you love customer service and how you enjoy interacting with people. A positive attitude can really set you apart!
✨Know the Company
Familiarise yourself with what the company offers, from bowling to escape rooms. Mention specific activities during your interview to show that you’ve done your homework and are genuinely interested in being part of the team.
✨Demonstrate Flexibility
Since the role requires working evenings and weekends, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on various roles, showcasing your flexibility.
✨Prepare for Customer Scenarios
Think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer, as this will demonstrate your proactive approach.
