At a Glance
- Tasks: Provide excellent customer service and host fun events in a vibrant environment.
- Company: Join a lively entertainment centre that loves to entertain and create memorable experiences.
- Benefits: Enjoy free bowling, discounts, enhanced leave, and career development opportunities.
- Other info: Flexible hours, including evenings and weekends, with plenty of room for growth.
- Why this job: Be part of a fun team where every day is a new adventure!
- Qualifications: Energetic, friendly, and great at customer interactions with a proactive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it's in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing! You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.
Skills You Need
- Determined, enthusiastic, and able to work in a fast‑paced environment
- Excellent customer service, communication skills, and a 'nothing is too much trouble' attitude
- Fully flexible, including evenings and weekends
- Approachable, helpful, organised, strong attention to detail and a strong team player
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6+ hours)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
Customer Experience & Events Host in Chichester employer: Tenpin
At Tenpin, we pride ourselves on creating a vibrant and enjoyable work environment where your confidence and positive attitude are the keys to success. With a variety of exciting activities and a strong focus on employee development, we offer fantastic benefits including free food during shifts, discounts, and opportunities for career advancement. Join us in delivering unforgettable experiences while enjoying a fun-filled workplace that truly values its team members.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience & Events Host in Chichester
✨Tip Number 1
Get to know the company vibe! Before your interview, check out their social media and website. This will help you understand their culture and show that you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or keep the energy up during events. Being prepared will help you shine during the interview.
✨Tip Number 3
Show off your personality! When you apply through our website, let your enthusiasm and positive attitude come through. Remember, they’re looking for someone who can entertain and engage with customers!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Experience & Events Host in Chichester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your confidence and energy, so don’t be afraid to show us who you are. A positive attitude goes a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the role of Customer Experience & Events Host. Highlight any relevant experience you have in customer service or event hosting, and mention how you can contribute to our fun environment. We love seeing how you connect with our job description!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get started!
How to prepare for a job interview at Tenpin
✨Show Your Enthusiasm
When you walk into the interview, let your energy shine! This role is all about having fun and creating a positive atmosphere, so don’t hold back on showing your excitement for the job. A genuine smile and a friendly attitude can go a long way in making a great first impression.
✨Know the Company Vibe
Do a bit of homework on the company culture and the activities they offer. Familiarise yourself with their services like Escape Rooms and Karaoke. Being able to chat about these experiences will show that you’re genuinely interested and ready to jump in and contribute to the fun!
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think of situations where you’ve handled enquiries or resolved issues with a positive attitude. This will highlight your ability to provide exceptional service, which is key for this role.
✨Be Ready for Teamwork Questions
Since this position involves working across various departments, be prepared to discuss how you work in a team. Share specific instances where you collaborated with others to achieve a goal or made sure everyone was on the same page. This will show that you’re a strong team player, which is essential in a fast-paced environment.
