At a Glance
- Tasks: Manage daily operations and lead a customer-focused team to achieve targets.
- Company: Join Tenpin, a vibrant leisure company with a focus on fun and teamwork.
- Benefits: Enjoy 33 days holiday, free bowling, and an industry-leading bonus scheme.
- Other info: Dynamic environment with many managers starting as Team Members.
- Why this job: Kickstart your career in management with opportunities for growth and development.
- Qualifications: 1 year of management experience and a passion for exceptional customer service.
The predicted salary is between 25000 - 30000 £ per year.
The Role
- Manage daily operations of the centre
- Create a customer-focused culture
- Lead the team by example for effective collaboration
- Deputise for the General Manager, and support in achieving targets and KPIs
- Ensure compliance with policies and procedures.
Skills You Need
- Minimum 1 year of management experience in leisure, hospitality or retail
- Passionate about exceptional customer service
- Have experience in leading and developing large teams
- Determined, enthusiastic and patient
- Ambitious and eager to progress
Our Fantastic Benefits
- Industry-leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6+ hours)
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
Deputy Manager in Castleton employer: Tenpin
Contact Detail:
Tenpin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Castleton
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure, hospitality, or retail sectors. You never know who might have the inside scoop on a Deputy Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team leadership and customer service. We want you to shine when discussing how you've led teams and created a customer-focused culture!
✨Tip Number 3
Show off your passion for exceptional customer service during your conversations. Share specific examples of how you've gone above and beyond to ensure customer satisfaction – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Deputy Manager in Castleton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for exceptional customer service shine through. We want to see how you can create a customer-focused culture and lead by example!
Highlight Your Experience: Make sure to showcase your management experience in leisure, hospitality, or retail. We’re looking for someone who’s not just had a job, but has truly led and developed large teams.
Be Ambitious: We love candidates who are determined and eager to progress. Don’t be shy about sharing your career aspirations and how you see yourself growing with us at Tenpin!
Apply Through Our Website: For the best chance of success, make sure you apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Tenpin
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Deputy Manager role. Familiarise yourself with the daily operations of a centre and think about how you can create a customer-focused culture. This will help you demonstrate your knowledge and passion for the position.
✨Showcase Your Leadership Skills
Since the role involves leading a team, be prepared to share specific examples of how you've successfully managed and developed large teams in the past. Highlight your ability to lead by example and foster collaboration among team members.
✨Align with Company Values
Tenpin values exceptional customer service, so be ready to discuss your approach to creating a positive customer experience. Think of instances where you've gone above and beyond for customers and how that aligns with the company's mission.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, career development opportunities, and how success is measured in the role. This shows your enthusiasm and helps you determine if Tenpin is the right fit for you.