At a Glance
- Tasks: Provide excellent customer service and manage fun activities across various departments.
- Company: Join a vibrant team in an exciting entertainment environment.
- Benefits: Enjoy discounts, free food, and career development opportunities.
- Other info: Flexible hours, including evenings and weekends, with great advancement potential.
- Why this job: Be part of a fun atmosphere where every day is different and exciting.
- Qualifications: Enthusiastic, friendly, and able to thrive in a fast-paced setting.
The predicted salary is between 20000 - 25000 £ per year.
Come join our fantastic team. Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it's in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing! You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.
Skills You Need
- Determined, enthusiastic, and able to work in a fast-paced environment
- Excellent customer service, communication skills, and a 'nothing is too much trouble' attitude
- Fully flexible, including evenings and weekends
- Approachable, helpful, organised, strong attention to detail and a strong team player
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6+ hours)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
- Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Customer Service Assistant in Cambridge employer: Tenpin
At Tenpin in Southampton, we pride ourselves on being an excellent employer by fostering a vibrant and fun work culture that prioritises employee well-being. With great benefits such as discounts, free bowling, and enhanced leave, we ensure our team members feel valued and supported while enjoying opportunities for personal growth in a dynamic environment. Join us to be part of a team that not only keeps our fun hubs sparkling but also creates memorable experiences for our visitors!
