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For Companies At a Glance
- Tasks: Lead a fun team, manage daily operations, and create an awesome customer experience.
- Company: Join Tenpin, where entertainment and teamwork are at the heart of what we do.
- Benefits: Enjoy 33 days holiday, free food, and industry-leading bonuses.
- Other info: Great career development opportunities with many managers starting as Team Members.
- Why this job: Be part of a vibrant environment and help create unforgettable experiences for families.
- Qualifications: 1 year of management experience and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Are you a driven, passionate leader who can create a fun environment for our customers and team while meeting company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it's in our DNA! Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Deputy Manager at Tenpin, you'll ensure our customers have a great time and create a fun environment for both them and our team. You'll support the General Manager with daily operations, team development, and driving sales and profits. Your duties include:
- Manage daily operations of the centre
- Create a customer-focused culture
- Lead the team by example for effective collaboration
- Deputise for the General Manager, and support in achieving targets and KPIs
- Ensure compliance with policies and procedures.
Skills You Need
- Minimum 1 year of management experience in leisure, hospitality or retail
- Passionate about exceptional customer service
- Have experience in leading and developing large teams
- Determined, enthusiastic and patient
- Ambitious and eager to progress
Our Fantastic Benefits
- Industry-leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6+ hours)
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
- Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Deputy Manager in Camberley employer: Tenpin
Contact Detail:
Tenpin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Camberley
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time exploring Tenpin's vibe. Check out their social media and website to see how they engage with customers and what events they host. This will help you connect during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer service. Be ready to share these during your interview to demonstrate your management experience and passion for creating a fun environment.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Let us know why you love entertaining and how you can contribute to making Tenpin a fantastic place for both customers and staff.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in our minds as we consider candidates. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Deputy Manager in Camberley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for creating a fun environment shine through. We want to see how you can bring that energy to our team and make our customers' experiences unforgettable!
Tailor Your Experience: Make sure to highlight your management experience in leisure, hospitality, or retail. We’re looking for someone who can lead a team effectively, so share specific examples of how you've done this in the past.
Be Customer-Focused: We love exceptional customer service! In your application, mention any relevant experiences where you’ve gone above and beyond for customers. This will show us that you understand the importance of a customer-focused culture.
Keep It Concise: While we want to know all about you, keep your application clear and to the point. A quick, engaging read is more likely to catch our eye, so stick to the essentials and make every word count!
How to prepare for a job interview at Tenpin
✨Know the Company Culture
Before your interview, dive into understanding Tenpin's fun and vibrant culture. Familiarise yourself with their offerings like bowling, escape rooms, and karaoke. This will help you connect your passion for creating a fun environment with their mission during the interview.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration and customer service. Highlight specific instances where your leadership made a positive impact on team dynamics or customer satisfaction.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios related to managing daily operations or dealing with difficult customers. Practising your responses will help you articulate your thought process clearly during the interview.
✨Express Your Ambition
Tenpin values career development, so make sure to express your eagerness to progress within the company. Share your long-term goals and how you see yourself contributing to the team’s success. This shows you're not just looking for a job, but a place to grow and thrive.