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For Companies At a Glance
- Tasks: Lead a fun team, manage daily operations, and create an awesome customer experience.
- Company: Join Tenpin, where entertainment is our passion and work is fun!
- Benefits: Enjoy a competitive salary, industry-leading bonuses, and 33 days holiday.
- Why this job: Be part of a vibrant environment that values creativity and teamwork.
- Qualifications: 1 year of management experience in leisure, hospitality, or retail.
- Other info: Great opportunities for career progression and personal development.
The predicted salary is between 28800 - 43200 £ per year.
Are you a driven, passionate leader who can create a fun environment for our customers and team while meeting company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA! Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Deputy Manager at Tenpin, you’ll ensure our customers have a great time and create a fun environment for both them and our team. You’ll support the General Manager with daily operations, team development, and driving sales and profits. Your duties include:
- Manage daily operations of the centre
- Create a customer-focused culture
- Lead the team by example for effective collaboration
- Deputise for the General Manager, and support in achieving targets and KPIs
- Ensure compliance with policies and procedures.
Skills You Need
- Minimum 1 year of management experience in leisure, hospitality or retail
- Passionate about exceptional customer service
- Have experience in leading and developing large teams
- Determined, enthusiastic and patient
- Ambitious and eager to progress
Our Fantastic Benefits
Industry-leading bonus scheme
33 days holiday (including)
Deputy Manager in Burnley employer: Tenpin
Contact Detail:
Tenpin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Burnley
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in, making it easier to show off your personality during the chat.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for management roles, like how you’d handle team conflicts or drive sales. This will boost your confidence and help you articulate your experience better.
✨Tip Number 3
Show your passion for fun! When you’re chatting with the hiring team, share your ideas on creating a vibrant atmosphere for customers and staff. They want to see that you’re not just about the numbers but also about making work enjoyable.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm. It shows you’re keen and keeps you fresh in their minds!
We think you need these skills to ace Deputy Manager in Burnley
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for creating a fun environment shine through in your application. We want to see how you can bring that energy to our team and make our customers' experiences unforgettable!
Tailor Your CV: Make sure your CV highlights your management experience in leisure, hospitality, or retail. We’re looking for someone who can lead a team effectively, so showcase any relevant achievements that demonstrate your leadership skills.
Be Customer-Focused: In your cover letter, emphasise your commitment to exceptional customer service. Share examples of how you've created a positive atmosphere for customers in previous roles—this is key for us at Tenpin!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Tenpin
✨Show Your Passion for Fun
Make sure to express your enthusiasm for creating a fun environment during the interview. Share specific examples of how you've previously engaged customers and team members in a lively atmosphere. This will show that you understand the company’s culture and values.
✨Demonstrate Leadership Skills
Prepare to discuss your management experience in detail. Think of situations where you led a team effectively, resolved conflicts, or motivated staff. Highlight your ability to create a collaborative environment, as this is key for the Deputy Manager role.
✨Know the Business Inside Out
Familiarise yourself with Tenpin's offerings, from bowling to escape rooms. Being knowledgeable about their services will not only impress the interviewers but also allow you to suggest ideas on how to enhance customer experiences and drive sales.
✨Prepare Questions That Matter
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about team development opportunities or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
