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- Tasks: Serve drinks, manage stock, and create memorable experiences for guests in a lively bar environment.
- Company: Join the exciting team at Tenpin, a state-of-the-art family entertainment centre.
- Benefits: Enjoy free bowling, food on shift, wellness perks, and career development opportunities.
- Other info: Flexible hours, with opportunities for advancement and a supportive team culture.
- Why this job: Be part of a fun team and grow your skills in a vibrant entertainment setting.
- Qualifications: Previous bar experience and outstanding customer service skills required.
The predicted salary is between 10 - 12 £ per hour.
We’re expanding! Join the Wakefield team at our latest location and grow with us! We are opening a brand new, state of the art family entertainment centre at Trinity Walk Shopping Centre in May 2026. To build this wonderful Wakefield team, we will be holding a Recruitment Event on 29 April 2026. We're excited to offer four opportunities for the same role, each with slight differences. To keep the process fair, please apply for just one—the one that best suits your skills and experience. We look forward to your application!
Love the buzz of a bustling bar? We're looking for energetic team members with a passion for serving amazing drinks and creating memorable experiences for our guests. TENPIN IS NOT JUST ABOUT BOWLING... We have something fun for all the family to do, regardless of age. We love to entertain—it's in our DNA! Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
A career at Tenpin is like no other. The opportunities are endless, and the benefits are pretty cool too!
The RoleYou will deliver a first-class service to our customers by serving alcohol, cocktails and soft drinks, managing stock, and maintaining our high standards of cleanliness all whilst following UK licensing requirements. As you grow in the role, you’ll be supported to build your skills across all key areas of the centre, from working in the kitchen to getting involved in the reception. You’ll also play a hands‑on role in managing our 24 bowling lanes, 3 escape rooms, 2 karaoke rooms and laser tag, helping to keep the energy high and the fun flowing. This well‑rounded experience will help you confidently support the team and create great moments for our customers.
We’re looking for confident, friendly candidates with outstanding customer service skills. Given the responsibility of serving alcohol, candidates must be at least 18 years old, in compliance with UK law.
Skills You Need- Previous bar experience
- Full of determination, enthusiasm, and the ability to thrive in a fast‑paced environment.
- Able to provide outstanding customer service and strong communication skills
- Can multi‑task and have exceptional organisational skills, and strong attention to detail
- Full flexibility in your working schedule, especially evenings and weekends.
- Be approachable and helpful
- A strong team player
- Free Bowling for family and friends
- Free Food when on shift
- On the Spot Rewards
- Tenpin Treats – our benefits platform for exclusive discounts and wellness perks.
- Medicash – covering your everyday dental, optical, physio, and wellness expenses.
- Employee Assistance Programme
- Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- Enhanced Maternity, Paternity, Adoption leave
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?Ready to grow your career with us? Click apply and complete our quick 2‑minute application. If your application is successful to interview stage, you will be invited to our Recruitment Event on 29 April 2026.
Customer Service Assistant - Bar in Wakefield employer: Tenpin - Wakefield
Contact Detail:
Tenpin - Wakefield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Bar in Wakefield
✨Tip Number 1
Get ready for the Recruitment Event! Brush up on your customer service skills and think about how you can bring energy to the bar. We want to see your passion for creating memorable experiences, so be prepared to share your ideas!
✨Tip Number 2
Show off your personality! When you meet us at the event, let your enthusiasm shine through. We’re looking for friendly team players who can thrive in a fast-paced environment, so don’t hold back on showcasing your vibe.
✨Tip Number 3
Be ready to chat about your previous bar experience. We want to know how you’ve handled busy shifts and provided outstanding service. Think of examples that highlight your organisational skills and attention to detail—these are key for us!
✨Tip Number 4
Don’t forget to apply through our website before the event! It’s a quick process, and it’ll make sure you’re in the running for one of those exciting roles. We can’t wait to meet you and see how you can grow with us at Tenpin!
We think you need these skills to ace Customer Service Assistant - Bar in Wakefield
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your passion for customer service and all things fun.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. If you've got bar experience or have worked in a fast-paced environment, shout about it! We love candidates who can connect their skills to what we’re looking for.
Keep It Concise: While we love a good story, keep your application clear and to the point. Use bullet points if you need to, and make sure your key skills and experiences stand out. We’re busy too, so help us see why you’re a great fit quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it only takes a couple of minutes—so what are you waiting for?
How to prepare for a job interview at Tenpin - Wakefield
✨Know the Company
Before your interview, take some time to research Tenpin and its values. Understand what makes their family entertainment centre unique and how they create memorable experiences for guests. This knowledge will help you connect your answers to their mission during the interview.
✨Showcase Your Customer Service Skills
As a Customer Service Assistant, you'll need to demonstrate outstanding customer service skills. Prepare examples from your previous experience where you went above and beyond for a customer. Highlight your ability to stay calm under pressure and how you can contribute to a fun atmosphere.
✨Be Ready to Multi-task
In a bustling bar environment, multi-tasking is key. Think of scenarios where you've successfully managed multiple tasks at once. Be prepared to discuss how you prioritise tasks and maintain attention to detail while keeping the energy high.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it's the right fit for you.