At a Glance
- Tasks: Provide excellent customer service and manage fun activities like bowling and karaoke.
- Company: Join a vibrant entertainment centre that values energy and positivity.
- Benefits: Enjoy free bowling, discounts, and career development opportunities.
- Other info: Flexible hours with opportunities for advancement in a dynamic environment.
- Why this job: Be part of a fun team and create memorable experiences for guests.
- Qualifications: Friendly, proactive, and great at communicating with customers.
The predicted salary is between 18900 - 23100 £ per year.
Come join our fantastic team.
Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you!
We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?
We love to entertain—it's in our DNA!
Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks.
You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar.
Every day will bring something new, keeping the fun flowing!
You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.
Skills You Need
- Determined, enthusiastic, and able to work in a fast-paced environment
- Excellent customer service, communication skills, and a "nothing is too much trouble" attitude
- Fully flexible, including evenings and weekends
- Approachable, helpful, organised, strong attention to detail and a strong team player.
- Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6+ hours)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash
- Employee Assistance Programme
- Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
- Career Development
Looking for career development?
Tenpin is the place to start.
We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us?
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Customer Service Assistant in Sheffield employer: Tenpin - Sheffield
Join our vibrant team at Tenpin, where we prioritise a fun and energetic work environment that fosters personal growth and development. With fantastic benefits like free bowling for family and friends, flexible working hours, and opportunities for career advancement, you'll find a rewarding and supportive atmosphere that encourages you to thrive while entertaining our guests. Our centres are not just great places to visit; they are exceptional workplaces that celebrate teamwork and creativity.
