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- Tasks: Lead a fun team and manage daily operations at our entertainment centre.
- Company: Join a vibrant company that loves to entertain and create memorable experiences.
- Benefits: Enjoy 33 days holiday, free bowling, and an industry-leading bonus scheme.
- Why this job: Make a real impact while having fun in a dynamic leisure environment.
- Qualifications: 2+ years as a hands-on General Manager in leisure or hospitality.
- Other info: Great career growth opportunities with many managers starting as Team Members.
The predicted salary is between 36000 - 60000 £ per year.
Are you a driven, passionate leader with a natural ability to create a fun environment for both our customers and team whilst achieving company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA! Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
- As a General Manager you will manage the day-to-day operation of our centre, which includes:
- Creating a culture of excellent customer service
- Driving the business growth through local promotions and central product delivery
- Developing an annual business plan with the Regional Manager focusing on growth and financial target
- Creating a professional environment with training, appraisals, fair management and support team operations and strategy execution.
Skills You Need
- A minimum of 2 years’ experience as a hands-on General Manager, ideally within leisure or hospitality, whilst leading and developing large teams
- Experience in optimising revenue and overall business performance
- Full of determination, enthusiasm, and patience
- Fully flexible and highly adaptable to change
Our Fantastic Benefits
- Industry-leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6+ hours)
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
General Manager in Northampton employer: Tenpin - Northampton
Contact Detail:
Tenpin - Northampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Northampton
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time exploring our centres and engaging with our team. This will help you understand what makes us tick and how you can contribute to creating that fun environment we pride ourselves on.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've successfully led teams in the past. We want to hear about your experience in creating a positive atmosphere and driving business growth—so don’t hold back!
✨Tip Number 3
Be ready to discuss your ideas! Think about local promotions or initiatives you could implement to boost our centre's performance. We love innovative thinkers who can bring fresh ideas to the table, so come prepared to impress us!
✨Tip Number 4
Apply through our website! It’s quick and easy, and it shows us you’re serious about joining our team. Plus, you’ll get to see all the fantastic opportunities we have available, so don’t miss out!
We think you need these skills to ace General Manager in Northampton
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the role shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about creating a fun environment for our customers and team.
Tailor Your Experience: Make sure to highlight your relevant experience as a General Manager, especially in leisure or hospitality. We love seeing how you've driven business growth and created excellent customer service in your previous roles.
Be Yourself: Don’t be afraid to let your personality come through in your written application. We value authenticity and want to know what makes you unique and how you can contribute to our fun culture.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Tenpin - Northampton
✨Know the Company Culture
Before your interview, dive into understanding the company’s culture. Since they pride themselves on creating a fun environment, think about how you can contribute to that vibe. Prepare examples of how you've fostered a positive atmosphere in previous roles.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead a large team. Be ready to discuss your leadership style and provide specific instances where you've successfully managed and developed teams. Highlight your experience in training and appraisals to show you're committed to team growth.
✨Demonstrate Business Acumen
This role requires driving business growth, so come prepared with ideas! Think about local promotions or strategies that could boost revenue. Discuss any past experiences where you optimised performance and achieved financial targets to showcase your capability.
✨Be Adaptable and Enthusiastic
Flexibility is key in this role, so be ready to share how you've adapted to change in previous positions. Your enthusiasm for the leisure and hospitality industry should shine through—let them see your passion for entertaining and creating memorable experiences!