At a Glance
- Tasks: Lead a fun team and create unforgettable experiences for customers at Tenpin.
- Company: Join Tenpin, where entertainment is in our DNA!
- Benefits: Enjoy free bowling, discounts, enhanced leave, and career development opportunities.
- Other info: Flexible hours and great potential for career growth await you!
- Why this job: Be part of an exciting environment and make every visit memorable for families.
- Qualifications: 12 months of supervisory experience in leisure, hospitality, or retail required.
The predicted salary is between 25000 - 30000 £ per year.
Ready to lead the fun and create unforgettable experiences as a Unit Supervisor at Tenpin? Join our team today! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it's in our DNA! Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Unit Supervisor, you will be responsible for ensuring our customers have a great time when they visit us! You will be driven, passionate, and have a natural ability to create a fun environment for both our customers and team. You will:
- Manage day‑to‑day operations, ensuring excellent customer service and adherence to policies and procedures.
- Promote a sales‑focused culture and identify sales opportunities within the centre.
- Lead and support team development and growth, deputizing in the absence of senior management.
- Interpret and implement Tenpin's corporate strategy and core values, setting and achieving short‑term objectives.
Skills You Need
- At least 12 months of supervisory experience in leisure, hospitality, or retail
- Passionate about exceptional customer service
- Experienced in leading large teams
- Determined, enthusiastic, and patient
- Ambitious and eager to progress
- Fully flexible and adaptable to change
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6 hours or more)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance – 2 x annual salary
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
- Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
Unit Supervisor - Maternity Cover employer: Tenpin - Milton Keynes
At Tenpin, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Unit Supervisor, you'll not only lead a passionate team in creating unforgettable experiences for our customers but also benefit from a range of perks including free bowling, enhanced leave options, and robust career development opportunities. Join us in a fun-filled environment where your growth is as important as the joy we bring to our guests!
StudySmarter Expert Advice🤫
We think this is how you could land Unit Supervisor - Maternity Cover
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tenpin's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your people skills! As a Unit Supervisor, you'll be all about creating great experiences. Think of examples from your past where you've led a team or made customers smile, and be ready to share those stories during your chat.
✨Tip Number 3
Show your passion for entertainment! Whether it's bowling, karaoke, or escape rooms, let your enthusiasm shine through. Talk about your favourite activities and how you can bring that excitement to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Tenpin family right from the start!
We think you need these skills to ace Unit Supervisor - Maternity Cover
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for creating fun experiences shine through! We want to see how passionate you are about customer service and leading a team.
Tailor Your CV:Make sure your CV highlights your supervisory experience in leisure, hospitality, or retail. We love seeing how your skills align with our values and the role of Unit Supervisor!
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for someone who can create a fun environment, so show us what makes you unique!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey!
How to prepare for a job interview at Tenpin - Milton Keynes
✨Know the Fun Factor
Before your interview, dive into what makes Tenpin unique. Familiarise yourself with their offerings like Houdini’s Escape Rooms and the 4D Laser Arena. Being able to discuss these features shows your enthusiasm for creating fun experiences!
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team or improved customer service. This will demonstrate your ability to manage day-to-day operations effectively.
✨Emphasise Customer Service Passion
Tenpin is all about exceptional customer service. Be ready to share stories that highlight your commitment to customer satisfaction. Discuss how you’ve gone above and beyond to ensure customers have a great time.
✨Be Ready for Flexibility Questions
Since the role requires adaptability, think of instances where you had to adjust quickly to changes. Show that you can handle unexpected situations with a positive attitude, which is crucial in a lively environment like Tenpin.
