At a Glance
- Tasks: Lead a fun team and create unforgettable experiences for customers at Tenpin.
- Company: Join Tenpin, where entertainment is in our DNA!
- Benefits: Enjoy free bowling, discounts, health care, and career development opportunities.
- Other info: Great opportunities for career advancement and personal growth.
- Why this job: Be part of an exciting environment that values fun and customer service.
- Qualifications: 12 months of supervisory experience and a passion for exceptional service.
The predicted salary is between 24000 - 28000 £ per year.
Ready to lead the fun and create unforgettable experiences as a Unit Supervisor at Tenpin? Join our team today! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it's in our DNA!
The Role
As a Unit Supervisor, you will be responsible for ensuring our customers have a great time when they visit us! You will be driven, passionate, and have a natural ability to create a fun environment for both our customers and team. You will:
- Manage day‑to‑day operations, ensuring excellent customer service and adherence to policies and procedures.
- Promote a sales‑focused culture and identify sales opportunities within the centre.
- Lead and support team development and growth, deputizing in the absence of senior management.
- Interpret and implement Tenpin's corporate strategy and core values, setting and achieving short‑term objectives.
Skills You Need
- At least 12 months of supervisory experience in leisure, hospitality, or retail
- Passionate about exceptional customer service
- Experienced in leading large teams
- Determined, enthusiastic, and patient
- Ambitious and eager to progress
- Fully flexible and adaptable to change
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6 hours or more)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance – 2 x annual salary
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
Unit Supervisor employer: Tenpin - Milton Keynes
At Tenpin, we pride ourselves on being a vibrant and engaging workplace where fun is at the heart of everything we do. As a Unit Supervisor, you'll not only lead a passionate team but also enjoy fantastic benefits like free bowling for family and friends, enhanced leave options, and a strong focus on career development, ensuring that your growth is as exciting as the experiences we create for our customers. Join us in a dynamic environment that values exceptional service and offers unique entertainment options for all ages.
StudySmarter Expert Advice🤫
We think this is how you could land Unit Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tenpin's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your people skills! As a Unit Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and showcase your passion for exceptional customer service.
✨Tip Number 3
Be ready to share your ideas! Think about how you can promote a sales-focused culture and create unforgettable experiences. During the interview, don’t hesitate to pitch your thoughts on how to enhance customer engagement at Tenpin.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Tenpin family. Don’t miss out on this opportunity to lead the fun!
We think you need these skills to ace Unit Supervisor
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for creating fun experiences shine through! We want to see how passionate you are about customer service and leading a team.
Tailor Your CV:Make sure your CV highlights your supervisory experience in leisure, hospitality, or retail. We love seeing how your skills align with our values and the role of Unit Supervisor!
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for someone who can create a fun environment, so show us what makes you unique!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey!
How to prepare for a job interview at Tenpin - Milton Keynes
✨Know the Fun Factor
Before your interview, dive into what makes Tenpin special. Familiarise yourself with their offerings like bowling, escape rooms, and karaoke. Show your enthusiasm for creating fun experiences and how you can contribute to that vibrant atmosphere.
✨Showcase Your Leadership Skills
As a Unit Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Highlight your ability to motivate others and create a positive environment, as this is key to ensuring customers have a great time.
✨Customer Service is Key
Tenpin values exceptional customer service. Be ready to discuss your approach to customer satisfaction and share specific instances where you've gone above and beyond to ensure a great experience for guests.
✨Embrace Flexibility and Adaptability
The leisure industry can be unpredictable. During your interview, express your willingness to adapt to changing situations and your determination to maintain high standards, even when things get hectic. This will show you're the right fit for a dynamic environment.
