At a Glance
- Tasks: Lead a fun team and create unforgettable experiences for customers at Tenpin.
- Company: Join Tenpin, where entertainment is in our DNA!
- Benefits: Enjoy free bowling, discounts, enhanced leave, and health care perks.
- Other info: Great career development opportunities with many managers starting as Team Members.
- Why this job: Be part of an exciting environment that values your growth and creativity.
- Qualifications: 12 months of supervisory experience and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Ready to lead the fun and create unforgettable experiences as a Unit Supervisor at Tenpin? Join our team today! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it's in our DNA!
The Role
As a Unit Supervisor, you will be responsible for ensuring our customers have a great time when they visit us! You will be driven, passionate, and have a natural ability to create a fun environment for both our customers and team. You will:
- Manage day‑to‑day operations, ensuring excellent customer service and adherence to policies and procedures.
- Promote a sales‑focused culture and identify sales opportunities within the centre.
- Lead and support team development and growth, deputizing in the absence of senior management.
- Interpret and implement Tenpin's corporate strategy and core values, setting and achieving short‑term objectives.
Skills You Need
- At least 12 months of supervisory experience in leisure, hospitality, or retail
- Passionate about exceptional customer service
- Experienced in leading large teams
- Determined, enthusiastic, and patient
- Ambitious and eager to progress
- Fully flexible and adaptable to change
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6 hours or more)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance – 2 x annual salary
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
Unit Supervisor - Maternity Cover in Milton Keynes employer: Tenpin - Milton Keynes
At Tenpin, we pride ourselves on being an exceptional employer, offering a vibrant work culture where fun and entertainment are at the heart of everything we do. As a Unit Supervisor, you'll enjoy fantastic benefits such as free bowling for family and friends, enhanced leave options, and a strong focus on career development, ensuring you have the opportunity to grow within our dynamic team. Join us in creating unforgettable experiences while enjoying a supportive environment that values your contributions and encourages personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Unit Supervisor - Maternity Cover in Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tenpin's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your customer service stories! Think of times when you went above and beyond for customers. We want to hear how you create unforgettable experiences, so be ready to share those moments during your chat with us.
✨Tip Number 3
Show off your leadership skills! As a Unit Supervisor, you'll be managing a team, so come prepared with examples of how you've led others in the past. Highlight your ability to motivate and develop your team to create that fun environment we all love.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Tenpin family right from the start!
We think you need these skills to ace Unit Supervisor - Maternity Cover in Milton Keynes
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for creating fun experiences shine through! We want to see how passionate you are about customer service and leading a team.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in leisure, hospitality, or retail. We love seeing how your skills align with our values and the role of Unit Supervisor!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your achievements and experiences without any fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Tenpin.
How to prepare for a job interview at Tenpin - Milton Keynes
✨Show Your Passion for Fun
When interviewing for the Unit Supervisor role, make sure to express your enthusiasm for creating enjoyable experiences. Share specific examples of how you've previously engaged customers and fostered a fun atmosphere in your past roles.
✨Demonstrate Leadership Skills
Highlight your supervisory experience by discussing how you've successfully led teams in the past. Be ready to provide examples of how you motivated your team, handled challenges, and ensured excellent customer service.
✨Know the Company Inside Out
Familiarise yourself with Tenpin's offerings, from bowling to escape rooms. Understanding their core values and corporate strategy will help you align your answers with what they’re looking for in a Unit Supervisor.
✨Be Ready to Discuss Sales Opportunities
Since promoting a sales-focused culture is key, prepare to talk about how you've identified and capitalised on sales opportunities in previous roles. Think of specific instances where your actions led to increased sales or customer engagement.
