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For Companies At a Glance
- Tasks: Provide excellent customer service, manage bookings, and host fun events.
- Company: Join a vibrant entertainment centre that loves to have fun!
- Benefits: Enjoy free bowling, discounts, and career development opportunities.
- Other info: Flexible hours with opportunities for advancement and rewards.
- Why this job: Be part of an exciting team where every day is a new adventure!
- Qualifications: Enthusiastic, friendly, and ready to work in a fast-paced environment.
The predicted salary is between 20000 - 25000 £ per year.
Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it's in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You’ll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing! You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.
Skills You Need
- Determined, enthusiastic, and able to work in a fast-paced environment
- Excellent customer service, communication skills, and a 'nothing is too much trouble' attitude
- Fully flexible, including evenings and weekends
- Approachable, helpful, organised, strong attention to detail and a strong team player
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6+ hours)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
- Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
Customer Service Assistant in Milton Keynes employer: Tenpin - Milton Keynes
Contact Detail:
Tenpin - Milton Keynes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your proactive attitude and show that you’re ready to keep the fun flowing!
✨Tip Number 3
Be flexible and open-minded! Since the role involves various tasks, let them know you’re up for anything—whether it’s running the Laser Arena or serving drinks at the bar. This shows you’re a team player and ready to jump into any situation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, making it easier for us to keep in touch and get you on board for an exciting career with us!
We think you need these skills to ace Customer Service Assistant in Milton Keynes
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see your confidence and energy in your words. Remember, we’re all about fun, so don’t be afraid to show us how you’d fit into our lively environment.
Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience you have, especially in customer service or fast-paced environments. We love seeing how your skills can contribute to keeping the fun flowing!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if necessary to make your skills and experiences stand out—this helps us see why you’re the perfect fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just like our fun work environment!
How to prepare for a job interview at Tenpin - Milton Keynes
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the fun environment. Share why you love customer service and how you enjoy interacting with people. A positive attitude can really set you apart!
✨Know the Company
Do a bit of homework on the company and its offerings. Familiarise yourself with their services like Escape Rooms, Karaoke, and the Laser Arena. This shows that you're genuinely interested and ready to contribute to the fun!
✨Demonstrate Your Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of times when you went above and beyond for a customer or handled a tricky situation with grace. This will showcase your proactive and friendly nature.
✨Ask Engaging Questions
At the end of the interview, ask questions that show your interest in the role and the company culture. Inquire about team dynamics, training opportunities, or what a typical day looks like. This not only helps you but also leaves a great impression!