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For Companies At a Glance
- Tasks: Provide excellent customer service and manage fun activities like bowling and karaoke.
- Company: Join a vibrant entertainment centre that values energy and positivity.
- Benefits: Enjoy discounts, free bowling, food, and career development opportunities.
- Why this job: Be part of a fun team and create memorable experiences for customers.
- Qualifications: Enthusiastic, friendly, and able to thrive in a fast-paced environment.
- Other info: Flexible hours with opportunities for advancement and recognition.
The predicted salary is between 1300 - 1600 £ per month.
Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Customer Service Assistant, you’ll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You’ll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing!
You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.
Skills You Need
- Determined, enthusiastic, and able to work in a fast-paced environment
- Excellent customer service, communication skills, and a "nothing is too much trouble" attitude
- Fully flexible, including evenings and weekends
- Approachable, helpful, organised, strong attention to detail and a strong team player
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6+ hours)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash
- Employee Assistance Programme
- Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
- Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Customer Service Assistant employer: Tenpin - Milton Keynes
Contact Detail:
Tenpin - Milton Keynes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their fun, energetic vibe.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or make someone’s day. Being able to demonstrate your proactive and friendly attitude will set you apart.
✨Tip Number 3
Be ready to show your enthusiasm! When you walk into that interview, let your passion for providing excellent customer service shine through. A positive attitude can be just as important as experience!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great way to reiterate your excitement about the role!
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your confidence and positive attitude. Remember, we’re all about fun and energy!
Tailor Your Application: Make sure to highlight your customer service skills and any relevant experience in your application. We love a proactive approach, so if you've got examples of how you've gone above and beyond for customers, share them with us!
Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and make sure to answer any questions directly. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for a quick and easy process. It only takes 2 minutes, and we can’t wait to see your application come through!
How to prepare for a job interview at Tenpin - Milton Keynes
✨Know the Company Culture
Before your interview, take some time to understand the fun and energetic environment of the company. Familiarise yourself with their offerings like Escape Rooms and Karaoke. This will help you connect with the interviewers and show that you're genuinely interested in being part of their entertaining team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to ensure customer satisfaction. This aligns perfectly with the role's focus on delivering exceptional service and a positive attitude.
✨Be Ready for Role-Playing Scenarios
Since the job involves various customer interactions, be prepared for potential role-playing scenarios during the interview. Practice responding to common customer enquiries or handling difficult situations. This will demonstrate your confidence and proactive approach in real-life situations.
✨Ask Engaging Questions
At the end of the interview, don’t hesitate to ask questions that show your enthusiasm for the role. Inquire about team dynamics, opportunities for career development, or how they keep the work environment fun. This not only shows your interest but also helps you gauge if it’s the right fit for you.
