At a Glance
- Tasks: Deliver an amazing guest experience across various fun activities and events.
- Company: Exciting fun centre in Manchester with a vibrant atmosphere.
- Benefits: Flexible hours, fun work environment, and opportunities to meet new people.
- Other info: Perfect for students looking for part-time work with flexible schedules.
- Why this job: Join a dynamic team and create unforgettable experiences for guests.
- Qualifications: Friendly attitude and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Tenpin – Manchester Printworks is seeking a Customer Service Assistant to deliver an excellent guest experience across reception bookings, events and bar/service activities.
You will engage with customers, manage enquiries and help identify sales opportunities while keeping areas clean and welcoming.
You’ll work across Laser Arena, Escape Rooms, karaoke rooms and the cafe, bringing energy and confidence to every shift.
We value proactive, friendly team players who put customer satisfaction first.
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Guest Experience Specialist — Flexible Hours (Fun Center) in Manchester employer: Tenpin – Manchester Printworks
At Tenpin – Manchester Printworks, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. With fantastic benefits such as retailer discounts, free bowling, and ample opportunities for career development, we empower our employees to grow while enjoying a fun and dynamic environment. Join us to be part of a dedicated team that prioritises customer satisfaction and teamwork in a lively setting.
Contact Details:
Tenpin – Manchester Printworks Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Specialist — Flexible Hours (Fun Center) in Manchester
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Tenpin – Manchester Printworks and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Tenpin – Manchester Printworks and let us see your personality shine through!
We think you need these skills to ace Guest Experience Specialist — Flexible Hours (Fun Center) in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Tenpin – Manchester Printworks.
Get Familiar with Our Brand:Before applying, take some time to learn about Tenpin – Manchester Printworks and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Tenpin – Manchester Printworks
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Tenpin – Manchester Printworks.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Tenpin – Manchester Printworks will surely appreciate.
