At a Glance
- Tasks: Lead a fun-filled centre, ensuring excellent customer service and driving business growth.
- Company: Join a vibrant entertainment company that loves to create memorable experiences.
- Benefits: Enjoy a competitive bonus scheme, 33 days holiday, and free food while working.
- Other info: Great opportunities for advancement; many managers started as Team Members.
- Why this job: Be part of a dynamic team that values creativity and career development.
- Qualifications: 2+ years as a hands-on General Manager in leisure or hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Are you a driven, passionate leader with a natural ability to create a fun environment for both our customers and team whilst achieving company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain - it's in our DNA! Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
- As a General Manager you will manage the day-to-day operation of our centre, which includes:
- Creating a culture of excellent customer service
- Driving the business growth through local promotions and central product delivery
- Developing an annual business plan with the Regional Manager focusing on growth and financial target
- Creating a professional environment with training, appraisals, fair management and support team operations and strategy execution.
Skills You Need
- A minimum of 2 years' experience as a hands-on General Manager, ideally within leisure or hospitality, whilst leading and developing large teams
- Experience in optimising revenue and overall business performance
- Full of determination, enthusiasm, and patience
- Fully flexible and highly adaptable to change
Our Fantastic Benefits
- Industry-leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats - Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6+ hours)
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
- Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
General Manager - Southampton employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences that showcase your leadership skills and ability to create a fun environment. We want to see how you handle real-life scenarios.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace General Manager - Southampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for creating fun environments aligns with our mission at StudySmarter.
Tailor Your Experience: Make sure to highlight your relevant experience in leisure or hospitality. We love seeing how your past roles have prepared you for this General Manager position, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. Remember, we’re looking for someone who can drive business growth!
Apply Through Our Website: Don’t forget to apply through our website! It’s quick and easy, and it helps us keep track of your application. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Tenpin Ltd
✨Know the Company Culture
Before your interview, dive into understanding the company’s culture. Since they pride themselves on creating a fun environment, think about how you can contribute to that vibe. Prepare examples of how you've fostered a positive atmosphere in previous roles.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your leadership abilities. Be ready to discuss specific instances where you've successfully led a team, managed conflicts, or driven business growth. Use metrics to highlight your achievements!
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think about challenges you've faced in the leisure or hospitality sector and how you overcame them. This will show your potential employer that you're ready for anything!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their future plans for growth or how they measure success in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.