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- Tasks: Host epic parties, manage fun activities, and deliver top-notch customer service.
- Company: Join Tenpin, a vibrant team dedicated to bringing fun to life every day.
- Benefits: Enjoy free bowling, discounts, health care, and career development opportunities.
- Other info: Great career progression from Team Member to management roles.
- Why this job: Be part of an energetic environment where every day is a new adventure.
- Qualifications: Bring enthusiasm, strong communication skills, and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
We love to entertain! It's in our DNA! We have lots more to offer from Escape Rooms to Karaoke Rooms, Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu. We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!
As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and children's parties, delivering food to the lanes, keeping the centre clean and tidy. You'll be involved in a range of departments, from hosting children's parties and overseeing the Laser Arena to managing Escape Room experiences and running karaoke rooms. Each day will offer something different, ensuring the fun never stops! You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers.
Skills You Need:
- Full of determination, enthusiasm, and able to work in a fast-paced environment
- A nothing is too much trouble attitude
- Able to provide high levels of customer service and have strong communication skills
- Fully flexible around working pattern (evening and weekends will be required)
- Be approachable and helpful
- Be organised, able to multi-task and attention to detail
- A strong team player
If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.
About Company:
Working at Tenpin is so much more than a job - it's about being part of a vibrant, high-energy team that brings fun to life every single day. From our cutting-edge bowling lanes to our exciting arcades and lively bars, every shift is packed with variety. If you love working with people, thrive in a fast-paced environment, and want to help create amazing experiences, then you'll fit right in at Tenpin.
Benefits:
- Tenpin Treats - Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance - 2 x annual salary
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
Party Host employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Party Host
✨Tip Number 1
Get your energy levels up! When you walk into that interview, let your enthusiasm shine through. Show them you’re ready to bring the fun and excitement that Tenpin is all about!
✨Tip Number 2
Practice your people skills! Since you'll be dealing with customers all day, think of some fun ways to engage with them. Maybe even role-play hosting a party with a friend to get comfortable with the vibe.
✨Tip Number 3
Be prepared to showcase your multi-tasking skills! Think of examples from your past where you juggled different tasks successfully. This will show that you can handle the fast-paced environment at Tenpin.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who are proactive and eager to join our fun-loving team.
We think you need these skills to ace Party Host
Some tips for your application 🫡
Show Your Fun Side: When you're writing your application, let your personality shine through! We want to see your enthusiasm and energy, so don’t be afraid to show us how much you love entertaining and working in a lively environment.
Tailor Your Application: Make sure to customise your application to highlight your customer service skills and any relevant experience. Mention specific examples of how you've created fun experiences for others, whether it's hosting parties or managing events.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our awesome team!
How to prepare for a job interview at Tenpin Ltd
✨Show Your Enthusiasm
When you walk into the interview, let your energy shine! This role is all about fun and positivity, so make sure to express your excitement about working in such a vibrant environment. Share examples of how you've brought joy to others in previous roles or events.
✨Know the Company
Do a bit of homework on Tenpin before your interview. Familiarise yourself with their offerings like Escape Rooms, Karaoke, and the food menu. Being able to discuss these elements shows that you're genuinely interested and ready to contribute to the fun atmosphere.
✨Demonstrate Customer Service Skills
Prepare to share specific examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond for a customer or handled a tricky situation with grace. This will highlight your ability to thrive in a fast-paced environment.
✨Ask Engaging Questions
At the end of the interview, don’t shy away from asking questions! Inquire about team dynamics, what a typical day looks like, or how they celebrate successes. This not only shows your interest but also helps you gauge if this fun environment is the right fit for you.