At a Glance
- Tasks: Deliver top-notch customer service while managing bookings and hosting fun events.
- Company: Join a vibrant team at Tenpin, where fun meets work!
- Benefits: Enjoy free bowling, discounts, and career development opportunities.
- Other info: Flexible hours with opportunities for advancement in your career.
- Why this job: Be part of an exciting environment that values energy and positivity.
- Qualifications: Must be friendly, proactive, and ready to tackle challenges.
As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing!
You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.
- Determined, enthusiastic, and able to work in a fast-paced environment
- Excellent customer service, communication skills, and a "nothing is too much trouble" attitude
- Fully flexible, including evenings and weekends
- Approachable, helpful, organised, strong attention to detail and a strong team player
Benefits include:
- Tenpin Treats - Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6+ hours)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash
- Employee Assistance Programme
- Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
- Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
Customer Service Assistant Over 18 in Northampton employer: Tenpin Ltd
At Tenpin, we pride ourselves on creating a vibrant and enjoyable work environment where every day is filled with excitement and new challenges. Our commitment to employee growth is evident through our career development opportunities, generous benefits like free food during shifts, and discounts for family and friends, making us an excellent employer for those seeking a rewarding role in customer service. Join our team and experience the fun of working in a dynamic setting that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant Over 18 in Northampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tenpin's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or make a customer’s day. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Be ready to showcase your personality! In a fun environment like Tenpin, they want to see your energy and enthusiasm. Don’t be afraid to let your friendly side shine during the interview!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Assistant Over 18 in Northampton
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and energy. Remember, we’re all about having fun while providing great service!
Tailor Your Application:Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience you have, especially in customer service or fast-paced environments. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if it helps, and make sure to proofread for any typos – we want to see your attention to detail!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Tenpin. We can’t wait to hear from you!
How to prepare for a job interview at Tenpin Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Assistant does. Familiarise yourself with the tasks mentioned in the job description, like managing reception bookings and hosting events. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since this role is all about customer interaction, be ready to showcase your communication skills. Think of examples where you've provided excellent service or resolved issues effectively. A friendly and approachable attitude will go a long way!
✨Be Ready for a Fast-Paced Environment
The job requires someone who can thrive in a busy setting. Prepare to discuss how you've handled high-pressure situations in the past. Share specific stories that highlight your ability to stay organised and efficient while keeping the fun flowing!
✨Ask Questions That Show Your Interest
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, opportunities for career development, or what a typical day looks like. This shows you're genuinely interested in the role and eager to contribute to the team.
