Customer Service Assistant / Pin Technician - Cambridge in Newtown

Customer Service Assistant / Pin Technician - Cambridge in Newtown

Newtown Full-Time 20000 - 25000 Β£ / year (est.) No working from home possible
Tenpin Ltd

At a Glance

  • Tasks: Deliver amazing customer experiences and maintain bowling equipment in a fun environment.
  • Company: Join a vibrant entertainment centre with a dynamic team.
  • Benefits: Enjoy discounts, free bowling, food, and health perks.
  • Other info: Flexible hours with opportunities for growth and recognition.
  • Why this job: Be part of a lively team while learning new skills and having fun.
  • Qualifications: No experience needed, just a positive attitude and willingness to learn.

The predicted salary is between 20000 - 25000 Β£ per year.

We are looking for enthusiastic team members to join our fun and dynamic entertainment centres.

This position is divided into two parts: a Customer Service Assistant and a Pin Technician.

Responsibilities

  • As a Customer Service Assistant, deliver outstanding customer experience by booking customers, answering queries, identifying sales opportunities, hosting parties, maintaining cleanliness, and preparing/serving food and drinks.
  • As a Pin Technician, ensure all bowling equipment and lanes are maintained to a high standard through preventative maintenance, general building maintenance, repairs, and by supporting a positive team atmosphere.
  • Work efficiently, show initiative, and provide exceptional customer service while being comfortable dealing with customers.
  • Be flexible to work evenings and weekends, be organised, multitask, and be a strong team player with an eye for detail.

Qualifications

  • No experience in bowling machinery required – willingness to learn.
  • Interest in technical or mechanical aspects.
  • Strong communication and customer service skills.
  • Positive, energetic attitude and confidence.

Benefits

  • Tenpin Treats – retailer discounts.
  • Best Doctors, free bowling for family and friends.
  • Free food for shifts six hours or more.
  • Enhanced maternity, paternity, adoption leave.
  • Medicash health care cash back scheme.
  • Employee assistance programme; free counselling.
  • Life assurance – 2x annual salary.
  • Long service awards.
  • Recommend a friend scheme and spot rewards.
  • #J-18808-Ljbffr

Customer Service Assistant / Pin Technician - Cambridge in Newtown employer: Tenpin Ltd

At Tenpin Ltd, we pride ourselves on creating a vibrant and supportive work environment in Southampton, where our team members are valued and encouraged to grow. As an Epic Centre Cleaner, you'll enjoy a range of benefits including retail discounts, free bowling for friends and family, and access to health care schemes, all while contributing to a fun and safe atmosphere for our customers. Join us and be part of a company that prioritises cleanliness, safety, and family fun!

Tenpin Ltd

Contact Details:

Tenpin Ltd Recruitment Team

We think you need these skills to ace Customer Service Assistant / Pin Technician - Cambridge in Newtown

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Teamwork
Time Management
Record Keeping