At a Glance
- Tasks: Lead a fun team and create unforgettable experiences for customers at Tenpin.
- Company: Join Tenpin, where entertainment is in our DNA!
- Benefits: Enjoy free bowling, food, discounts, and career development opportunities.
- Other info: Flexible hours and great opportunities for career progression await you!
- Why this job: Be part of an exciting environment that values fun and teamwork.
- Qualifications: 12 months of supervisory experience and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Ready to lead the fun and create unforgettable experiences as a Unit Supervisor at Tenpin? Join our team today! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain - it's in our DNA!
The Role
As a Unit Supervisor, you will be responsible for ensuring our customers have a great time when they visit us! You will be driven, passionate, and have a natural ability to create a fun environment for both our customers and team. You will:
- Manage day-to-day operations, ensuring excellent customer service and adherence to policies and procedures.
- Promote a sales-focused culture and identify sales opportunities within the centre.
- Lead and support team development and growth, deputizing in the absence of senior management.
- Interpret and implement Tenpin's corporate strategy and core values, setting and achieving short-term objectives.
Skills You Need
- At least 12 months of supervisory experience in leisure, hospitality, or retail.
- Passionate about exceptional customer service.
- Experienced in leading large teams.
- Determined, enthusiastic, and patient.
- Ambitious and eager to progress.
- Fully flexible and adaptable to change.
Our Fantastic Benefits
- Tenpin Treats - Retailer discounts and Best Doctors.
- Free Bowling for family and friends.
- Free Food (when working 6 hours or more).
- Enhanced Maternity, Paternity, Adoption leave.
- Medicash Health Care Cash Back Scheme.
- Employee Assistance Programme.
- Free counselling.
- Life assurance - 2 x annual salary.
- Long Service Awards.
- Recommend a Friend Scheme.
- On the Spot Rewards.
- Career Development.
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Unit Supervisor - Milton Keynes employer: Tenpin Ltd
At Tenpin, we pride ourselves on being an exceptional employer, offering a vibrant work culture where fun and entertainment are at the heart of everything we do. As a Unit Supervisor in Milton Keynes, you'll enjoy fantastic benefits including free bowling for family and friends, enhanced leave options, and a strong focus on career development, ensuring you have the opportunity to grow within our dynamic team. Join us and be part of a company that values its people and creates unforgettable experiences for both customers and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Unit Supervisor - Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tenpin's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your people skills! As a Unit Supervisor, you'll be all about creating great experiences. Think of examples from your past where you've led a team or made customers smile, and be ready to share those stories during your chat.
✨Tip Number 3
Show your passion for entertainment! When you apply through our website, let your enthusiasm shine through. Talk about why you love working in leisure and how you can contribute to making Tenpin a fantastic place for everyone.
✨Tip Number 4
Be flexible and adaptable! In the world of leisure, things can change quickly. Highlight your ability to handle unexpected situations and keep the fun going, whether it's managing a busy night or stepping up when needed.
We think you need these skills to ace Unit Supervisor - Milton Keynes
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for creating fun experiences shine through in your application. We want to see how passionate you are about customer service and leading a team!
Tailor Your CV:Make sure your CV highlights your supervisory experience in leisure, hospitality, or retail. We love seeing relevant skills that match what we're looking for in a Unit Supervisor.
Be Yourself:Don’t be afraid to let your personality come through in your written application. We’re all about creating a fun environment, so show us who you are!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s quick and easy, and we can’t wait to hear from you!
How to prepare for a job interview at Tenpin Ltd
✨Know the Company Culture
Before your interview, dive into Tenpin's vibe. Understand their focus on fun and customer experience. This will help you align your answers with their values and show that you're a great fit for the team.
✨Showcase Your Leadership Skills
As a Unit Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, especially in leisure or hospitality settings. Highlight your ability to motivate and develop others.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customers or creating memorable experiences. Think of specific instances where you went above and beyond for a customer, as this will demonstrate your passion for exceptional service.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready. Ask about team development opportunities or how they measure success in the role. This shows your enthusiasm for the position and your desire to grow within the company.
