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- Tasks: Lead a fun team and create unforgettable experiences for customers at Tenpin.
- Company: Join Tenpin, where entertainment is in our DNA!
- Benefits: Enjoy free bowling, discounts, health care, and more perks.
- Why this job: Be part of an exciting environment that values fun and teamwork.
- Qualifications: 12 months of supervisory experience and a passion for customer service.
- Other info: Great opportunities for career growth and development.
The predicted salary is between 30000 - 42000 £ per year.
Ready to lead the fun and create unforgettable experiences as a Unit Supervisor at Tenpin? Join our team today! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA! Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
Responsibilities
- As a Unit Supervisor, you will be responsible for ensuring customers have a great time when they visit us.
- You will be driven, passionate, and able to create a fun environment for both customers and the team.
- Manage day-to-day operations, ensuring excellent customer service and adherence to policies and procedures.
- Promote a sales-focused culture and identify sales opportunities within the centre.
- Lead and support team development and growth, deputizing in the absence of senior management.
- Interpret and implement Tenpin’s corporate strategy and core values, setting and achieving short-term objectives.
- Be fully flexible and adaptable to change.
Qualifications
- At least 12 months of supervisory experience in leisure, hospitality, or retail.
- Passionate about exceptional customer service.
- Experienced in leading large teams.
- Determined, enthusiastic, and patient.
- Ambitious and eager to progress.
Benefits & Additional Information
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6 hours or more)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance – 2 x annual salary
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
Unit Supervisor - Glasgow in Milton Keynes employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unit Supervisor - Glasgow in Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tenpin's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your people skills! As a Unit Supervisor, you'll be all about creating great experiences. Think of examples from your past where you've led a team or made customers smile, and be ready to share those stories during your chat.
✨Tip Number 3
Be flexible and adaptable! In a lively environment like Tenpin, things can change quickly. Show that you're ready to roll with the punches and keep the fun going, no matter what comes your way.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Tenpin family right from the start. Let’s get you in for an interview!
We think you need these skills to ace Unit Supervisor - Glasgow in Milton Keynes
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love creating fun experiences and exceptional customer service. Share any relevant stories that highlight your passion!
Tailor Your CV: Make sure your CV is tailored to the Unit Supervisor position. Highlight your supervisory experience in leisure, hospitality, or retail, and showcase how you've led teams to success. We love seeing how your skills align with our values!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff—your qualifications and experiences!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Tenpin!
How to prepare for a job interview at Tenpin Ltd
✨Know the Company Culture
Before your interview, dive into Tenpin's vibe. Understand their focus on fun and customer experience. Think about how you can contribute to that atmosphere and be ready to share examples of how you've created enjoyable environments in your past roles.
✨Showcase Your Leadership Skills
As a Unit Supervisor, you'll need to lead a team effectively. Prepare to discuss your supervisory experience, highlighting specific instances where you motivated your team or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Customer Service Passion
Tenpin is all about exceptional customer experiences. Be prepared to talk about what great customer service means to you and share stories that demonstrate your commitment to putting customers first. This will show you're aligned with their core values.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to handle difficult situations or adapt to changes quickly. Practising these responses will help you feel more confident during the interview.
