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For Companies At a Glance
- Tasks: Lead a fun-filled centre, ensuring excellent customer service and driving business growth.
- Company: Join a vibrant entertainment company that loves to create memorable experiences.
- Benefits: Enjoy 33 days holiday, industry-leading bonuses, and free food while working.
- Other info: Great career development opportunities with many managers starting as Team Members.
- Why this job: Be part of a dynamic team and make a real impact in the leisure industry.
- Qualifications: 2+ years as a hands-on General Manager in leisure or hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Are you a driven, passionate leader with a natural ability to create a fun environment for both our customers and team whilst achieving company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain - it's in our DNA! Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
- As a General Manager you will manage the day-to-day operation of our centre, which includes:
- Creating a culture of excellent customer service
- Driving the business growth through local promotions and central product delivery
- Developing an annual business plan with the Regional Manager focusing on growth and financial target
- Creating a professional environment with training, appraisals, fair management and support team operations and strategy execution.
Skills You Need
- A minimum of 2 years' experience as a hands-on General Manager, ideally within leisure or hospitality, whilst leading and developing large teams
- Experience in optimising revenue and overall business performance
- Full of determination, enthusiasm, and patience
- Fully flexible and highly adaptable to change
Our Fantastic Benefits
- Industry-leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats - Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6+ hours)
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
- Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
General Manager - Milton Keynes employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up at local events or job fairs related to leisure and entertainment. It's a great way to meet potential employers face-to-face and showcase your passion for creating fun environments.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Be ready to share how your leadership style aligns with their mission of entertaining families and driving business growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and we love seeing applications from enthusiastic candidates who are ready to join our fun-loving team.
We think you need these skills to ace General Manager - Milton Keynes
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the role shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about creating a fun environment for our customers and team.
Tailor Your CV: Make sure your CV highlights your experience in leisure or hospitality. We love seeing how you've driven business growth and created excellent customer service in your previous roles, so don’t hold back!
Be Yourself: We’re all about personality! Don’t be afraid to let your unique style come through in your application. We want to know who you are beyond your qualifications, so share a bit about what makes you tick.
Apply Through Our Website: Ready to take the plunge? Make sure you apply through our website for a quick and easy application process. It only takes 2 minutes, and we can’t wait to hear from you!
How to prepare for a job interview at Tenpin Ltd
✨Know the Company Culture
Before your interview, dive into understanding the company culture. Since this role is all about creating a fun environment, think about how you can contribute to that vibe. Bring examples of how you've fostered a positive atmosphere in previous roles.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a large team. Prepare to discuss your leadership style and provide specific examples of how you've successfully managed and developed teams in the past. Highlight any training or appraisal systems you've implemented.
✨Be Ready to Discuss Business Growth
This role involves driving business growth through local promotions. Come prepared with ideas on how you could enhance revenue and customer engagement at their centres. Think creatively about promotions that could attract families and keep them coming back.
✨Demonstrate Flexibility and Adaptability
The job requires someone who is fully flexible and adaptable to change. Be ready to share experiences where you've successfully navigated challenges or changes in a fast-paced environment. This will show that you're the right fit for their dynamic setting.