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For Companies At a Glance
- Tasks: Lead a vibrant team, drive business growth, and create an amazing customer experience.
- Company: Join Tenpin, one of the UK's largest bowling operators with a fun and supportive culture.
- Benefits: Enjoy 33 days holiday, free bowling, discounts, and a leading bonus scheme.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: 2+ years as a hands-on General Manager in leisure or hospitality, adaptable to change.
- Other info: Great opportunities for career advancement with a focus on employee happiness.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Creating a culture of excellent customer service
- Driving the business growth through local promotions and central product delivery
- Developing an annual business plan with the Regional Manager focusing on growth and financial targets
- Creating a professional environment with training, appraisals, fair management and support team operations and strategy execution
- Experience in optimising revenue and overall business performance
Qualifications
- A minimum of 2 years' experience as a hands-on General Manager, ideally within leisure or hospitality, whilst leading and developing large teams
- Fully flexible and highly adaptable to change
Benefits
- Industry-leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats - Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6+ hours)
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
- Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
General Manager - Glasgow in Milton Keynes employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Glasgow in Milton Keynes
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current employees at Tenpin. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for the interview by researching Tenpin’s culture and values. Understand their focus on customer service and team development. When you walk in, show them you’re not just another candidate; you’re someone who aligns with their mission and can drive growth.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in managing teams and optimising business performance. Use specific examples that highlight your adaptability and leadership skills. This will help you stand out as a hands-on General Manager they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Tenpin family. Let’s get you that dream job!
We think you need these skills to ace General Manager - Glasgow in Milton Keynes
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating a fantastic customer experience and driving business growth.
Tailor Your CV: Make sure your CV is tailored to the General Manager position. Highlight your experience in leisure or hospitality, especially any achievements in optimising revenue and leading teams. We love seeing how you've made an impact!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets right to the heart of your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Tenpin!
How to prepare for a job interview at Tenpin Ltd
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your understanding of business performance metrics. Brush up on key figures like revenue growth, customer satisfaction scores, and team performance metrics. Be ready to discuss how you've optimised these in your previous roles.
✨Showcase Your Leadership Style
This role involves leading large teams, so it's crucial to convey your leadership style during the interview. Share specific examples of how you've developed and supported your team in the past. Highlight any training or appraisal systems you've implemented that fostered a positive work environment.
✨Emphasise Customer Service Excellence
Tenpin values excellent customer service, so be prepared to discuss how you've created a culture of service in your previous positions. Share anecdotes that illustrate your commitment to customer satisfaction and how it positively impacted the business.
✨Be Adaptable and Flexible
The leisure and hospitality sectors are ever-changing, so show that you're adaptable. Discuss times when you've successfully navigated change or led your team through transitions. This will demonstrate your ability to thrive in a dynamic environment, which is essential for this role.
