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- Tasks: Lead a fun team and ensure customers have an unforgettable experience at our entertainment centre.
- Company: Join Tenpin, one of the UK's largest bowling operators with a vibrant culture.
- Benefits: Enjoy 33 days holiday, free food, discounts, and a fantastic bonus scheme.
- Why this job: Be part of a dynamic environment where you can grow into a management role.
- Qualifications: 1 year management experience in leisure or hospitality and a passion for customer service.
- Other info: Great career development opportunities with a supportive team and a fun atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
We love to entertain! It expands beyond bowling to include Houdini's Escape Rooms, Karaoke rooms, 4D Laser Arena, Soft Play, Arcade Machines and Pool Tables. We also offer fully licensed bars with cocktails and a fabulous food menu, ensuring there's fun for all family members regardless of age. Our centres are fantastic places to visit, and even better places to work. Why not come and help us entertain?
As an Assistant Manager for Tenpin, you will be responsible for ensuring our customers have a great time when they visit us. The ideal Assistant Manager will be driven, passionate and naturally able to create a fun environment for both our customers and the team. You will need to be well-organised, approachable and proactive. Exceptional customer service will be at the heart of your role, and you will also be responsible for owning your development to grow into a Deputy Manager.
Responsibilities- Assume day-to-day responsibility for the operational management of the centre
- Strive to achieve a culture that is totally focused on the delivery of the best possible level of customer service
- Lead the team by example ensuring everyone works together effectively
- Support the delivery of the company strategy
- Deputise in the absence of the Deputy Manager
- Undertake ownership for own training and development to grow into the future role of Deputy Manager
- Support the other Managers in the achievement of all budgets, targets and KPI's
- Provide support to the team in various departments as and when required
- Take responsibility for ensuring that all policies, procedures, controls and compliance areas are adhered to on a daily basis
- Have a minimum of 1 year's experience in a management role, ideally within leisure, hospitality or retail
- Passionate about delivering exceptional customer service
- Have experience in leading and developing large teams
- Full of determination, enthusiasm and patience!
- Be ambitious and want to progress!
If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise that great people contribute to great success!
Benefits:
- Industry leading bonus scheme
- Enhanced holiday entitlement - 33 days per annum (inclusive of Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats - Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6 hours or more)
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance - 4 x annual salary
- A day off for your birthday
- Long Service Awards
Assistant Manager - Glasgow in Milton Keynes employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Glasgow in Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in, making it easier to show off your personality during the chat.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions like how you handle customer service or lead a team. This will help you feel more confident and ready to impress when it’s your turn.
✨Tip Number 3
Show your passion for fun! When you’re chatting with the hiring team, share your ideas on how to create an entertaining environment. Whether it’s new games or events, let them see your enthusiasm for making their centre a great place to be.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Assistant Manager role!
We think you need these skills to ace Assistant Manager - Glasgow in Milton Keynes
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love entertaining and creating fun experiences for customers. Share any relevant stories or experiences that highlight your passion for customer service.
Tailor Your Application: Make sure to customise your application to fit the Assistant Manager role. Highlight your management experience and how it aligns with our values at Tenpin. We appreciate candidates who take the time to connect their skills with what we do!
Be Organised and Clear: Keep your application neat and structured. Use clear headings and bullet points where necessary to make it easy for us to read. A well-organised application reflects your ability to manage tasks effectively, which is key for this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Tenpin Ltd
✨Know the Company Inside Out
Before your interview, make sure you know all about Tenpin and what they offer. Familiarise yourself with their entertainment options like bowling, escape rooms, and karaoke. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can create a fun environment that keeps guests coming back for more!
✨Demonstrate Leadership Qualities
Think of times when you've led a team or project. Be ready to discuss how you motivate others and ensure everyone works together effectively. Tenpin values teamwork, so showing your ability to lead by example will set you apart.
✨Express Your Ambition for Growth
Tenpin is all about career development, so let them know you're eager to progress. Talk about your goals and how you plan to take ownership of your training and development. This shows you're not just looking for a job, but a long-term career!
