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- Tasks: Lead a fun team, drive business growth, and create an amazing customer experience.
- Company: Join Tenpin Ltd, one of the UK's largest bowling operators with a vibrant culture.
- Benefits: Enjoy 33 days holiday, industry-leading bonuses, and free food while working.
- Why this job: Be part of a dynamic environment where you can make a real impact and grow your career.
- Qualifications: 2+ years as a hands-on General Manager in leisure or hospitality, with strong leadership skills.
- Other info: Opportunities for career advancement and a supportive team culture await you!
The predicted salary is between 36000 - 60000 £ per year.
You are a driven, passionate leader with a natural ability to create a fun environment for both our customers and team whilst achieving company objectives. We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA!
Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
Tenpin Ltd (part of Ten Entertainment Group Plc) is one of the UK's largest bowling operators, with 40 entertainment centres spread across the UK. Tenpin Ltd has recently been acknowledged as a "Best Workplace" by Great Places to Work in 2017 and currently holds Investors in People accreditation GOLD standard. We put our employees in the heart of everything we do, believing that happy employees will thrive within a happy team in turn, delivering an excellent customer experience which will lead to increased profit and success for all. With the right people on board we have a proven track record of developing and growing all of our businesses. We have a strong growth strategy to purchase new bowls over the next 3 years.
Responsibilities:
- Creating a culture of excellent customer service
- Driving the business growth through local promotions and central product delivery
- Developing an annual business plan with the Regional Manager focusing on growth and financial target
- Creating a professional environment with training, appraisals, fair management and support team operations and strategy execution
Qualifications:
- A minimum of 2 years' experience as a hands-on General Manager, ideally within leisure or hospitality, whilst leading and developing large teams
- Experience in optimising revenue and overall business performance
- Full of determination, enthusiasm, and patience
- Fully flexible and highly adaptable to change
Benefits & Perks:
- Industry-leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats - Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6+ hours)
- Medicash
- Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
Career Development: Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
General Manager - Leeds employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tenpin's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your pitch! Be ready to share your leadership experiences and how you've created a positive environment in past roles. We want to hear about your passion for customer service and how you can bring that energy to Tenpin.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on what it’s really like to work at Tenpin and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Tenpin family and contributing to our exciting growth.
We think you need these skills to ace General Manager - Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love creating fun environments and entertaining customers. Share your experiences that highlight your passion for the leisure and hospitality industry.
Tailor Your CV: Make sure your CV is tailored to the General Manager position. Highlight your relevant experience in managing teams and driving business growth. We’re looking for someone who can optimise revenue and create a culture of excellent customer service, so make that clear!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while keeping it professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Tenpin!
How to prepare for a job interview at Tenpin Ltd
✨Know the Company Culture
Before your interview, dive into Tenpin Ltd's culture. They value a fun environment and excellent customer service, so think about how you can contribute to that vibe. Prepare examples of how you've created a positive atmosphere in previous roles.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a large team. Be ready to discuss your leadership style and provide specific examples of how you've successfully managed and developed teams in the past. Highlight any training or mentoring initiatives you've implemented.
✨Demonstrate Business Acumen
Tenpin is focused on growth and optimising revenue. Come prepared with ideas on local promotions or strategies that could drive business performance. Show them you understand the leisure industry and can think strategically about business development.
✨Be Adaptable and Enthusiastic
The role requires flexibility and a positive attitude. During the interview, express your enthusiasm for the leisure industry and share experiences where you've adapted to change. This will show you're the right fit for their dynamic environment.
