At a Glance
- Tasks: Provide excellent customer service and manage various fun activities.
- Company: Join a vibrant entertainment centre that loves to entertain.
- Benefits: Enjoy free bowling, food, discounts, and career development opportunities.
- Other info: Flexible hours with opportunities for advancement within the company.
- Why this job: Be part of a fun team and create memorable experiences for guests.
- Qualifications: Enthusiastic, friendly, and able to thrive in a fast-paced environment.
The predicted salary is between 12 - 13 £ per hour.
Customer Service Assistant - Kent Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need?
The rest we can teach you!
We have something fun for all the family to do, regardless of age.
Our centres are fantastic places to visit, and even better places to work in.
Why not come and help us entertain?
We love to entertain-it's in our DNA!
Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks.
You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar.
Every day will bring something new, keeping the fun flowing!
You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.
Skills You Need Determined, enthusiastic, and able to work in a fast-paced environment Excellent customer service, communication skills, and a "nothing is too much trouble" attitude Fully flexible, including evenings and weekends Approachable, helpful, organised, strong attention to detail and a strong team player Our Fantastic Benefits Tenpin Treats - Retailer discounts and Best Doctors Free Bowling for family and friends Free Food (when working 6+ hours) Enhanced Maternity, Paternity, Adoption leave Medicash Employee Assistance Programme Free counselling Life assurance (2x annual salary) Long Service Awards Recommend a Friend Scheme On the Spot Rewards Career Development Looking for career development?
Tenpin is the place to start.
We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us?
Click apply and complete our quick 2-minute application.
Customer Service Assistant - Kent employer: Tenpin Ltd
At Tenpin Ltd, we pride ourselves on creating a vibrant and supportive work environment in Southampton, where our team members are valued and encouraged to grow. As an Epic Centre Cleaner, you'll enjoy a range of benefits including retail discounts, free bowling for friends and family, and access to health care schemes, all while contributing to a fun and safe atmosphere for our customers. Join us and be part of a company that prioritises cleanliness, safety, and family fun!
