At a Glance
- Tasks: Create unforgettable experiences for guests while managing bookings and assisting in fun activities.
- Company: Leading entertainment company in the UK with a vibrant atmosphere.
- Benefits: Employee discounts, free bowling for friends and family, and strong growth potential.
- Why this job: Join a fun team and make every guest's visit memorable!
- Qualifications: Customer-oriented attitude and flexibility to work evenings and weekends.
- Other info: Exciting environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading entertainment company in the UK seeks a Customer Service Assistant to provide an excellent customer experience. You will manage reception bookings, address enquiries, and assist in various departments, including the Laser Arena and bar service.
Ideal candidates should be determined, customer-oriented, and flexible to work evenings and weekends.
The role offers numerous benefits, including employee discounts, free bowling for friends and family, and strong growth potential.
Guest Experience Host – Fun Entertainment Center employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host – Fun Entertainment Center
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Guest Experience Host and how you'd handle them. Being prepared will help you shine during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. They might give you insider tips or even refer you for the job!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our fun team!
We think you need these skills to ace Guest Experience Host – Fun Entertainment Center
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've gone above and beyond to create a great experience for customers, so share those stories!
Tailor Your Application: Don’t just send the same application everywhere! We love it when candidates customise their applications to fit the role. Mention specific aspects of the job description that excite you and how your skills match.
Be Flexible and Open: Since the role requires evening and weekend work, let us know about your availability. We appreciate candidates who are flexible and willing to adapt to the needs of our fun entertainment centre!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tenpin Ltd
✨Know the Company Inside Out
Before your interview, do some homework on the entertainment company. Understand their values, mission, and what makes them stand out in the industry. This will not only impress the interviewer but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Guest Experience Host, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about situations where you resolved issues or created memorable experiences, as these stories will highlight your suitability for the role.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing during the interview. This could involve handling a difficult customer or managing a busy reception desk. Practise common scenarios beforehand so you can demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Flexibility is Key
Since the role requires working evenings and weekends, be prepared to discuss your availability openly. Show enthusiasm for the flexible hours and how you can adapt to the needs of the business. This will reassure the interviewer that you're committed to being a reliable team member.