General Manager - Milton Keynes
General Manager - Milton Keynes

General Manager - Milton Keynes

Full-Time 30000 - 40000 £ / year (est.) No home office possible
Tenpin Ltd

At a Glance

  • Tasks: Lead a fun-filled centre, ensuring excellent customer service and driving business growth.
  • Company: Join a vibrant entertainment company that loves to entertain and create memorable experiences.
  • Benefits: Enjoy 33 days holiday, industry-leading bonuses, and free food while working.
  • Other info: Flexible hours, exciting work environment, and a chance to make a difference every day.
  • Why this job: Be part of a dynamic team that values creativity and offers real career growth opportunities.
  • Qualifications: 2+ years as a hands-on General Manager in leisure or hospitality, with strong leadership skills.

The predicted salary is between 30000 - 40000 £ per year.

Are you a driven, passionate leader with a natural ability to create a fun environment for both our customers and team whilst achieving company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain - it's in our DNA!

Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.

The Role

As a General Manager you will manage the day-to-day operation of our centre, which includes:

  • Creating a culture of excellent customer service
  • Driving the business growth through local promotions and central product delivery
  • Developing an annual business plan with the Regional Manager focusing on growth and financial target
  • Creating a professional environment with training, appraisals, fair management and support team operations and strategy execution.

Skills You Need

  • A minimum of 2 years' experience as a hands-on General Manager, ideally within leisure or hospitality, whilst leading and developing large teams
  • Experience in optimising revenue and overall business performance
  • Full of determination, enthusiasm, and patience
  • Fully flexible and highly adaptable to change

Our Fantastic Benefits

  • Industry-leading bonus scheme
  • 33 days holiday (including Bank Holidays)
  • Enhanced Maternity, Paternity, Adoption leave
  • Tenpin Treats - Retailer discounts and Best Doctors
  • Free Bowling for family & friends
  • Free Food (when working 6+ hours)
  • Medicash
  • Employee Assistance Programme
  • Free counselling
  • Life assurance (4x annual salary)
  • Birthday off
  • Long Service Awards

Career Development

Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.

What Happens Next?

Ready to grow your career with us? Click apply and complete our quick 2-minute application.

General Manager - Milton Keynes employer: Tenpin Ltd

At Tenpin, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises fun and teamwork while achieving our business goals. With industry-leading benefits, including a generous holiday allowance, career development opportunities, and a supportive environment, our Milton Keynes centre is not just a place to work but a community where you can thrive and grow. Join us in creating unforgettable experiences for families and friends alike, all while enjoying the perks of free bowling and discounts.
Tenpin Ltd

Contact Detail:

Tenpin Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager - Milton Keynes

✨Tip Number 1

Network like a pro! Reach out to your connections in the leisure and hospitality industry. Attend local events or join online groups where you can meet people who might know about job openings. Remember, it’s all about who you know!

✨Tip Number 2

Show off your personality! When you get an interview, let your passion for creating fun environments shine through. Share stories that highlight your leadership skills and how you've made a positive impact in previous roles.

✨Tip Number 3

Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like us at Tenpin. Express your enthusiasm for the General Manager role and ask if they have any upcoming opportunities.

✨Tip Number 4

Prepare for success! Research our company culture and values before your interview. Think about how your experience aligns with our mission to entertain and create memorable experiences for customers. This will help you stand out as a candidate who truly gets us!

We think you need these skills to ace General Manager - Milton Keynes

Leadership
Customer Service
Business Development
Revenue Optimisation
Team Management
Training and Development
Strategic Planning
Adaptability
Enthusiasm
Problem-Solving
Communication Skills
Operational Management
Performance Management

Some tips for your application 🫡

Show Your Passion: Let your enthusiasm shine through in your application! We want to see how much you love creating fun environments and leading teams. Share specific examples of how you've done this in the past.

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your hands-on management experience and any achievements in driving business growth. We love seeing relevant details!

Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for the General Manager role. Be personal, be engaging, and don’t forget to mention why you want to work with us at Tenpin!

Apply Through Our Website: We recommend applying directly through our website for a smooth process. It’s quick and easy, plus you’ll get to see all the exciting opportunities we have available. Don’t miss out!

How to prepare for a job interview at Tenpin Ltd

✨Know the Company Culture

Before your interview, dive into understanding the company’s culture. Since they pride themselves on creating a fun environment, think about how you can contribute to that vibe. Prepare examples of how you've fostered a positive atmosphere in previous roles.

✨Showcase Your Leadership Skills

As a General Manager, you'll need to lead a large team. Be ready to discuss your leadership style and provide specific instances where you've successfully managed and developed teams. Highlight your experience in training and appraisals to show you're all about growth.

✨Demonstrate Business Acumen

This role involves driving business growth, so come prepared with ideas! Think about local promotions or strategies that could boost revenue. Discuss any past experiences where you optimised performance and achieved financial targets.

✨Be Adaptable and Enthusiastic

Flexibility is key in this role. Share examples of how you've adapted to change in fast-paced environments. Your enthusiasm for the leisure and hospitality industry should shine through—let them see your passion for entertaining and creating memorable experiences!

General Manager - Milton Keynes
Tenpin Ltd

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