At a Glance
- Tasks: Lead a fun team and manage daily operations in an exciting entertainment centre.
- Company: Join Tenpin Ltd, one of the UK's largest bowling operators with a vibrant culture.
- Benefits: Enjoy 33 days holiday, free bowling, discounts, and a fantastic bonus scheme.
- Why this job: Create memorable experiences for customers while developing your leadership skills.
- Qualifications: 1 year of management experience and a passion for customer service.
- Other info: Great career growth opportunities with many managers starting as Team Members.
The predicted salary is between 30000 - 42000 £ per year.
Are you a driven, passionate leader who can create a fun environment for our customers and team while meeting company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA! Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
Responsibilities
- Manage daily operations of the centre.
- Create a customer‑focused culture.
- Lead the team by example for effective collaboration.
- Deputise for the General Manager and support in achieving targets and KPIs.
- Ensure compliance with policies and procedures.
Qualifications
- Minimum 1 year of management experience in leisure, hospitality or retail.
- Passionate about exceptional customer service.
- Experience in leading and developing large teams.
- Determined, enthusiastic and patient.
- Ambitious and eager to progress.
Benefits
- Industry‑leading bonus scheme.
- 33 days holiday (including Bank Holidays).
- Enhanced maternity, paternity and adoption leave.
- Tenpin Treats – retailer discounts and Best Doctors.
- Free bowling for family & friends.
- Free food (when working 6+ hours).
- Medicash.
- Employee Assistance Programme.
- Free counselling.
- Life assurance (4× annual salary).
- Birthday off.
- Long Service Awards.
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2‑minute application.
Deputy Manager - Glasgow in England employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Glasgow in England
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tenpin's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've created a positive environment or led a team to success. This will help you demonstrate your passion for exceptional customer service and teamwork during the interview.
✨Tip Number 3
Be ready to discuss KPIs! Since you'll be supporting the General Manager, brush up on how you've met targets in the past. Showing that you understand the importance of these metrics will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s quick and easy, plus it shows you're keen to join the Tenpin family. Don’t forget to highlight your management experience and enthusiasm for the role in your application!
We think you need these skills to ace Deputy Manager - Glasgow in England
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the role shine through in your application. We want to see that you're not just looking for a job, but that you genuinely care about creating a fun environment for our customers and team.
Tailor Your CV: Make sure your CV highlights your relevant experience in leisure, hospitality, or retail management. We love to see how your past roles have prepared you to lead a team and create a customer-focused culture.
Be Yourself: Don’t be afraid to let your personality come through in your written application. We’re looking for someone who can bring energy and enthusiasm to our centres, so show us who you are!
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Tenpin Ltd
✨Know the Company Culture
Before your interview, take some time to understand Tenpin Ltd's culture and values. They love to entertain and create a fun environment, so think about how you can demonstrate your passion for customer service and team collaboration during the interview.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to lead by example. Prepare examples from your past experience where you've successfully managed a team or improved customer satisfaction. Highlight your ability to motivate others and create a positive atmosphere.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and how you handle challenges in a busy environment. Think of specific scenarios where you had to make quick decisions or resolve conflicts, and be ready to share those stories.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what success looks like in this role, or how they support career development. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.