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- Tasks: Lead a fun team, manage daily operations, and create an awesome customer experience.
- Company: Join Tenpin, one of the UK's largest bowling operators with a vibrant culture.
- Benefits: Enjoy 33 days holiday, free food, and an industry-leading bonus scheme.
- Why this job: Be part of a dynamic environment where you can grow your career and have fun!
- Qualifications: 1 year of management experience and a passion for exceptional customer service.
- Other info: Great opportunities for career development and a supportive team atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
We're expanding! Join the Wakefield team at our latest location! Are you a driven, passionate leader with a natural ability to create a fun environment for both our customers and team whilst achieving company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA!
As a Deputy Manager at Tenpin, you’ll ensure our customers have a great time and create a fun environment for both them and our team. You’ll support the General Manager with daily operations, team development, and driving sales and profits.
Responsibilities- Manage daily operations of the centre
- Create a customer-focused culture
- Lead the team by example for effective collaboration
- Deputise for the General Manager and support in achieving targets and KPIs
- Ensure compliance with policies and procedures
- Minimum 1 year of management experience in leisure, hospitality or retail
- Passionate about exceptional customer service
- Have experience in leading and developing large teams
- Determined, enthusiastic and patient
- Ambitious and eager to progress
Our Fantastic Benefits:
- Industry-leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats - Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6+ hours)
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Deputy Manager - Wakefield employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Wakefield
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tenpin's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've led a team or improved customer service. We want to hear how you can create that fun environment they’re after, so be ready to share your experiences.
✨Tip Number 3
Dress the part! While it’s important to be yourself, showing up looking smart and professional can make a great first impression. It shows you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that reflects your customer service skills!
We think you need these skills to ace Deputy Manager - Wakefield
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the role shine through! We want to see how passionate you are about creating a fun environment for both customers and the team. Share your experiences that highlight your love for customer service and team leadership.
Tailor Your Application: Make sure to customise your application to fit the Deputy Manager role. Highlight your management experience in leisure, hospitality, or retail, and how it aligns with our company objectives. We appreciate when candidates take the time to connect their skills to what we do!
Be Yourself: We’re all about authenticity at StudySmarter! Don’t be afraid to let your personality come through in your application. We want to know the real you and how you can contribute to our fun and vibrant culture.
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for a smooth application process. It’s quick and easy—just a 2-minute application to get started on your journey with us!
How to prepare for a job interview at Tenpin Ltd
✨Know the Company Culture
Before your interview, dive into Tenpin's culture. They love to entertain and create a fun environment, so think about how you can showcase your passion for customer service and team collaboration. Bring examples of how you've fostered a positive atmosphere in previous roles.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll be leading a team. Prepare to discuss your management experience and how you've developed large teams in the past. Think of specific instances where you led by example and achieved targets, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer complaints. Think of scenarios where you turned a negative experience into a positive one. This will demonstrate your determination and enthusiasm for exceptional customer service.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about their growth strategy or how they support career development. This not only shows your ambition but also your eagerness to be part of their team.
