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For Companies At a Glance
- Tasks: Lead a fun team, manage daily operations, and ensure customers have an amazing experience.
- Company: Join Tenpin, where we create unforgettable entertainment experiences for all ages.
- Benefits: Enjoy 33 days holiday, free bowling, discounts, and a fantastic bonus scheme.
- Why this job: Be part of a vibrant culture that values fun, teamwork, and career growth.
- Qualifications: 1 year of management experience in leisure, hospitality, or retail is required.
- Other info: Opportunities for advancement with many managers starting as Team Members.
The predicted salary is between 28800 - 43200 £ per year.
Are you a driven, passionate leader who can create a fun environment for our customers and team while meeting company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain - it's in our DNA! Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
- As a Deputy Manager at Tenpin, you will ensure our customers have a great time and create a fun environment for both them and our team.
- You will support the General Manager with daily operations, team development, and driving sales and profits.
- Your duties include:
- Manage daily operations of the centre
- Create a customer-focused culture
- Lead the team by example for effective collaboration
- Deputise for the General Manager, and support in achieving targets and KPIs
- Ensure compliance with policies and procedures.
Skills You Need
- Minimum 1 year of management experience in leisure, hospitality or retail
- Passionate about exceptional customer service
- Have experience in leading and developing large teams
- Determined, enthusiastic and patient
- Ambitious and eager to progress
Our Fantastic Benefits
- Industry-leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats - Retailer discounts, Smart Tech and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6+ hours)
- Medicash
- Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Deputy Manager - Gloucester employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Gloucester
✨Tip Number 1
Familiarise yourself with the company culture at Tenpin. Understanding their focus on fun and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples from your past management experience that showcase your ability to lead teams and create a positive environment. Highlighting specific achievements can set you apart.
✨Tip Number 3
Research the various entertainment options offered at Tenpin, such as bowling and escape rooms. Being knowledgeable about their services will demonstrate your enthusiasm and readiness to engage with customers.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and company dynamics, which can be invaluable during your application process.
We think you need these skills to ace Deputy Manager - Gloucester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Deputy Manager position. Tailor your application to highlight your relevant experience in management, customer service, and team leadership.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your management experience, particularly in leisure, hospitality, or retail. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to drive sales and create a fun environment.
Write a Strong Cover Letter: In your cover letter, express your passion for exceptional customer service and your enthusiasm for the role. Mention specific examples of how you've led teams and created positive experiences in previous positions, aligning with Tenpin's values.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Tenpin Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customers had a great time.
✨Demonstrate Leadership Skills
As a Deputy Manager, you'll be leading a team. Prepare to discuss your management style and how you've successfully developed and motivated teams in previous roles. Highlight any relevant experiences that showcase your ability to lead by example.
✨Understand the Company Culture
Familiarise yourself with Tenpin's fun and entertaining environment. Be ready to discuss how you can contribute to creating a vibrant atmosphere for both customers and staff, aligning with the company's DNA of entertainment.
✨Prepare for Operational Questions
Since you'll be managing daily operations, expect questions about operational challenges. Think about how you've handled similar situations in the past and be prepared to share strategies for achieving targets and KPIs effectively.
