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- Tasks: Lead a fun team, manage daily operations, and ensure customer satisfaction.
- Company: Join Tenpin, a vibrant entertainment hub with bowling, escape rooms, and more!
- Benefits: Enjoy 33 days holiday, free food, discounts, and a fantastic bonus scheme.
- Why this job: Be part of a lively culture that values fun, teamwork, and career growth.
- Qualifications: 1 year of management experience in leisure, hospitality, or retail required.
- Other info: Opportunities for advancement; many managers started as Team Members.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Are you a driven, passionate leader who can create a fun environment for our customers and team while meeting company objectives?We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?We love to entertain-it's in our DNA! Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.The RoleAs a Deputy Manager at Tenpin, you'll ensure our customers have a great time and create a fun environment for both them and our team. You'll support the General Manager with daily operations, team development, and driving sales and profits. Your duties include:
- Manage daily operations of the centre
- Create a customer-focused culture
- Lead the team by example for effective collaboration
- Deputise for the General Manager, and support in achieving targets and KPIs
- Ensure compliance with policies and procedures.
Skills You Need
- Minimum 1 year of management experience in leisure, hospitality or retail
- Passionate about exceptional customer service
- Have experience in leading and developing large teams
- Determined, enthusiastic and patient
- Ambitious and eager to progress
Our Fantastic Benefits
- Industry-leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6+ hours)
- Medicash
- Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
Career DevelopmentLooking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.What Happens Next?Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Deputy Manager - Camberley employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Camberley
✨Tip Number 1
Show your passion for creating a fun environment during the interview. Share specific examples of how you've successfully engaged customers and motivated your team in previous roles.
✨Tip Number 2
Familiarise yourself with Tenpin's offerings, like Houdini's Escape Rooms and the 4D Laser Arena. This knowledge will help you demonstrate your enthusiasm for the role and how you can contribute to enhancing the customer experience.
✨Tip Number 3
Prepare to discuss your management style and how you develop teams. Highlight any successful training or mentoring experiences that showcase your ability to lead and inspire others.
✨Tip Number 4
Research the company's values and culture. Be ready to explain how your personal values align with theirs, particularly around customer service and teamwork, to show you're a great fit for the Deputy Manager position.
We think you need these skills to ace Deputy Manager - Camberley
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Deputy Manager position. Tailor your application to highlight your relevant experience in management, customer service, and team leadership.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your management experience, particularly in leisure, hospitality, or retail. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead teams and drive sales.
Write a Strong Cover Letter: In your cover letter, express your passion for creating a fun environment and exceptional customer service. Mention specific examples from your past experiences that showcase your leadership skills and how you can contribute to the company's objectives.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Tenpin Ltd
✨Show Your Passion for Customer Service
As a Deputy Manager, you'll need to demonstrate your enthusiasm for exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customers had a great time.
✨Highlight Your Leadership Skills
Discuss your management experience and how you've successfully led and developed teams in the past. Be prepared to give examples of how you foster collaboration and motivate your team to achieve targets.
✨Understand the Company Culture
Familiarise yourself with Tenpin's fun and entertaining environment. Show that you understand their values and how you can contribute to creating a vibrant atmosphere for both customers and staff.
✨Prepare for Operational Questions
Expect questions about managing daily operations and ensuring compliance with policies. Think about how you would handle various scenarios and be ready to discuss your approach to problem-solving in a leisure or hospitality setting.