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- Tasks: Deliver outstanding customer experiences and assist with bookings, parties, and food delivery.
- Company: Join a fun entertainment hub with bowling, escape rooms, karaoke, and more!
- Benefits: Enjoy free bowling, food, discounts, and career development opportunities.
- Why this job: Work in a vibrant environment where your energy and positivity shine!
- Qualifications: Bring enthusiasm, strong communication skills, and a flexible schedule.
- Other info: Great starting point for career growth; many managers started as team members.
The predicted salary is between 24000 - 33600 £ per year.
Customer Service Assistant – Surrey Come join our fantastic team. We love to entertain! It\’s in our DNA!… and it\’s not just about bowling. We have lots more to offer from Houdini\’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu. We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!! The Role As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and children\’s parties, delivering food to the lanes, keeping the centre clean and tidy. You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers. Skills You Need Full of determination, enthusiasm, and be able to work in fast-paced environment A nothing is too much trouble attitude Able to provide high levels of customer service and have strong communication skills Fully flexible around working pattern (evening and weekends will be required) Be approachable and helpful Be organised and able to multi-task A strong team player Our Fantastic Benefits Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors Free Bowling for family and friends Free Food (when working 6 hours or more) Enhanced Maternity, Paternity, Adoption leave Medicash Health Care Cash Back Scheme Employee Assistance Programme Free counselling Life assurance – 2 x annual salary Long Service Awards Recommend a Friend Scheme On the Spot Rewards Career Development If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles. What Happens Next? If you are ready to develop your career with us, click apply and complete the short application process (2 mins).
Customer Service Assistant - Surrey employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Surrey
✨Tip Number 1
Show your enthusiasm for the entertainment industry! When you engage with us, let your passion for fun and customer service shine through. Mention any relevant experiences that highlight your love for creating enjoyable experiences.
✨Tip Number 2
Be prepared to discuss how you handle fast-paced environments. We value team players who can juggle multiple tasks while maintaining a positive attitude. Think of examples from past jobs or activities where you thrived under pressure.
✨Tip Number 3
Demonstrate your communication skills by being friendly and approachable during any interactions. We want to see that you can connect with customers easily and create a welcoming atmosphere.
✨Tip Number 4
Highlight your flexibility in working hours. Since we require evening and weekend availability, showing that you're open to various shifts will make you a more attractive candidate for our team.
We think you need these skills to ace Customer Service Assistant - Surrey
Some tips for your application 🫡
Show Your Enthusiasm: In your application, express your excitement about working in a fun environment. Highlight any previous experiences that demonstrate your passion for customer service and entertainment.
Highlight Relevant Skills: Make sure to emphasize your communication skills, ability to work in a fast-paced environment, and your positive attitude. Use specific examples from past jobs or experiences to illustrate these qualities.
Tailor Your CV: Customize your CV to reflect the job description. Focus on roles where you provided exceptional customer service, managed multiple tasks, or worked as part of a team. This will show that you are a great fit for the Customer Service Assistant role.
Keep It Concise: Since the application process is short, ensure your cover letter and CV are clear and to the point. Avoid unnecessary details and focus on what makes you the ideal candidate for this position.
How to prepare for a job interview at Tenpin Ltd
✨Show Your Enthusiasm
Make sure to express your excitement about working in a fun environment. Share why you love entertainment and how it aligns with your personality.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to handle questions and resolve issues effectively.
✨Be Ready for a Fast-Paced Environment
Discuss your experience in fast-paced settings. Show that you can stay organized and multi-task while maintaining a positive attitude.
✨Emphasize Teamwork
Talk about your experiences as a team player. Mention how you contribute to a positive team dynamic and support your colleagues in achieving common goals.
