At a Glance
- Tasks: Provide excellent customer service and manage various fun activities.
- Company: Join a vibrant team at a leading entertainment centre in Sheffield.
- Benefits: Enjoy discounts, free bowling, food, and career development opportunities.
- Other info: Flexible hours, including evenings and weekends, with great team spirit.
- Why this job: Be part of a fun environment where every day is a new adventure!
- Qualifications: Enthusiastic, friendly, and able to thrive in a fast-paced setting.
The predicted salary is between 20000 - 25000 £ per year.
Come join our fantastic team. Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain - it's in our DNA!
As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing!
You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.
Skills You Need:- Determined, enthusiastic, and able to work in a fast-paced environment
- Excellent customer service, communication skills, and a 'nothing is too much trouble' attitude
- Fully flexible, including evenings and weekends
- Approachable, helpful, organised, strong attention to detail and a strong team player
- Tenpin Treats - Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6+ hours)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
- Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Customer Service Assistant - Sheffield employer: Tenpin Ltd
Join our vibrant team at Tenpin in Sheffield, where we prioritise a fun and energetic work environment that fosters personal growth and development. With fantastic benefits like free bowling for family and friends, flexible working hours, and opportunities for career advancement, you'll find a rewarding and supportive atmosphere that encourages you to thrive while entertaining our guests. If you're enthusiastic about providing exceptional customer service and want to be part of a dynamic team, Tenpin is the perfect place for you!
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their fun, energetic vibe.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or make someone’s day. Being able to demonstrate your proactive and friendly attitude will set you apart.
✨Tip Number 3
Be ready to show your enthusiasm! When you walk into that interview, let your passion for providing excellent customer service shine through. A positive attitude can be just as important as experience!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great way to reiterate your excitement about the role!
We think you need these skills to ace Customer Service Assistant - Sheffield
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your confidence and positive attitude. Remember, we’re all about fun and energy!
Tailor Your Application:Make sure to customise your application to highlight how your skills match what we’re looking for. Mention your customer service experience and any relevant roles you've had that showcase your ability to keep things lively and engaging.
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and get to the point quickly. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s super quick and easy, and we’ll get your application straight away. Plus, it shows you’re keen to join our fantastic team at Tenpin!
How to prepare for a job interview at Tenpin Ltd
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company during the interview. Let them know why you want to be a part of their fun environment and how your positive attitude aligns with their values.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond, as this will show that you have the 'nothing is too much trouble' attitude they’re looking for.
✨Be Ready for a Fast-Paced Environment
Since the role involves working across various departments, think of scenarios where you successfully managed multiple tasks at once. Share how you stay organised and efficient, even when things get busy.
✨Ask Questions About the Role
Prepare thoughtful questions about the job and the company culture. This shows your genuine interest and helps you understand how you can contribute to keeping the fun flowing in their centres.
