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- Tasks: Provide excellent customer service and manage various fun activities.
- Company: Join Tenpin Ltd, a leading entertainment centre with a vibrant culture.
- Benefits: Enjoy discounts, free bowling, food perks, and career development opportunities.
- Why this job: Be part of a fun team that loves to entertain and create memorable experiences.
- Qualifications: Enthusiastic, flexible, and great at communicating with others.
- Other info: Perfect for those looking to grow in a dynamic and supportive environment.
The predicted salary is between 1200 - 1600 £ per month.
Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you. We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
Responsibilities
- Provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks.
- Work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar.
Qualifications / Skills
- Determined, enthusiastic, and able to work in a fast-paced environment.
- Excellent customer service, communication skills, and a "nothing is too much trouble" attitude.
- Fully flexible, including evenings and weekends.
- Approachable, helpful, organised, strong attention to detail and a strong team player.
Company & Benefits
Tenpin Ltd (part of Ten Entertainment Group Plc) is one of the UK’s largest bowling operators, with 40 entertainment centres spread across the UK. Tenpin Ltd has been acknowledged as a "Best Workplace" by Great Places to Work in 2017 and currently holds Investors in People accreditation GOLD standard. We put our employees at the heart of everything we do, believing that happy employees will thrive within a happy team, delivering an excellent customer experience and driving success. With the right people on board we have a strong growth strategy to purchase new bowls over the next 3 years.
Additional benefits include Tenpin Treats (retailer discounts and Best Doctors), free bowling for family and friends, free food when working 6+ hours, enhanced maternity/paternity/adoption leave, Medicash, Employee Assistance Programme, free counselling, life assurance (2x annual salary), Long Service Awards, Recommend a Friend Scheme, and On the Spot Rewards.
Career development: Tenpin is a place to start for those seeking advancement, with many managers having started as Team Members.
Customer Service Assistant - Milton Keynes employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tenpin's social media and website. Understanding their vibe will help you connect better during the chat.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. This role is all about making people happy, so show us you can do just that!
✨Tip Number 3
Be ready to showcase your energy and enthusiasm! When you walk in, let your positive attitude shine through. Remember, they want someone who can bring fun to the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Tenpin family right from the start!
We think you need these skills to ace Customer Service Assistant - Milton Keynes
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see your confidence and energy, so don’t be afraid to show us who you are. A positive attitude can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience you have in customer service or working in fast-paced environments. We love to see how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences pop!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do—just a few clicks and you’re on your way to joining our fun team!
How to prepare for a job interview at Tenpin Ltd
✨Know the Company
Before your interview, take some time to research Tenpin Ltd. Understand their values, what they offer, and their commitment to creating a fun environment. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
As a Customer Service Assistant, energy and a positive attitude are key. During the interview, let your enthusiasm shine through! Share examples of how you've provided excellent customer service in the past and how you can bring that same energy to the role.
✨Prepare for Role-Specific Questions
Expect questions related to customer service scenarios, such as handling difficult customers or managing multiple tasks at once. Think of specific examples from your previous experiences that demonstrate your skills in these areas, and be ready to discuss them.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Customer Service Assistant. This shows your interest in the role and helps you determine if it's the right fit for you.
