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- Tasks: Deliver outstanding customer experiences and assist with bookings, food, and drinks.
- Company: Join a fun entertainment hub with bowling, escape rooms, karaoke, and more!
- Benefits: Enjoy free bowling, food perks, discounts, and career development opportunities.
- Why this job: Work in a vibrant environment where your energy and positivity shine!
- Qualifications: Bring enthusiasm, strong communication skills, and a flexible schedule.
- Other info: Great starting point for career growth; many managers started as team members.
Customer Service Assistant – Camberley Come join our fantastic team. We love to entertain! It\’s in our DNA!… and it\’s not just about bowling. We have lots more to offer from Houdini\’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu. We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!! The Role As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, preparing and serving food and drinks. You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers. Skills You Need Full of determination, enthusiasm, and be able to work in fast-paced environment A nothing is too much trouble attitude Able to provide high levels of customer service and have strong communication skills Fully flexible around working pattern (evening and weekends will be required) Be approachable and helpful Be organised and able to multi-task A strong team player Our Fantastic Benefits Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors Free Bowling for family and friends Free Food (when working 6 hours or more) Enhanced Maternity, Paternity, Adoption leave Medicash Health Care Cash Back Scheme Employee Assistance Programme Free counselling Life assurance – 2 x annual salary Long Service Awards Recommend a Friend Scheme On the Spot Rewards Career Development If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles. What Happens Next? If you are ready to develop your career with us, click apply and complete the short application process (2 mins).
Customer Service Assistant - Camberley employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Camberley
✨Tip Number 1
Show your enthusiasm for the entertainment industry! When you talk to us, let your passion for fun and engaging customer experiences shine through. We love to see candidates who are genuinely excited about creating memorable moments for our guests.
✨Tip Number 2
Highlight your ability to work in a fast-paced environment. Share examples from your past experiences where you successfully managed multiple tasks or dealt with busy situations. This will demonstrate that you can thrive in our lively atmosphere.
✨Tip Number 3
Emphasize your strong communication skills. As a Customer Service Assistant, you'll be interacting with a diverse range of customers. Show us that you can connect with people easily and provide exceptional service, making everyone feel welcome.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since we operate during evenings and weekends, it's important to convey your willingness to adapt your schedule. This shows us that you're committed to being part of our team.
We think you need these skills to ace Customer Service Assistant - Camberley
Some tips for your application 🫡
Show Your Enthusiasm: In your application, express your excitement about working in a fun environment. Highlight any previous experiences that demonstrate your passion for customer service and entertainment.
Highlight Relevant Skills: Make sure to emphasize your communication skills, ability to work in a fast-paced environment, and your positive attitude. Use specific examples from past jobs or experiences to illustrate these qualities.
Tailor Your CV: Customize your CV to reflect the job description. Focus on roles where you provided exceptional customer service, worked as part of a team, or handled multiple tasks efficiently.
Keep It Concise: Since the application process is short, ensure your cover letter or personal statement is clear and to the point. Aim for a friendly tone that matches the company culture while still being professional.
How to prepare for a job interview at Tenpin Ltd
✨Show Your Enthusiasm
Make sure to express your excitement about working in a fun environment. Share why you love entertainment and how it aligns with the company's values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to handle questions and resolve issues effectively.
✨Be Ready for a Fast-Paced Environment
Discuss your experience in fast-paced settings and how you manage multiple tasks. Show that you can stay organized and efficient under pressure.
✨Emphasize Teamwork
Talk about your experiences as a team player. Share specific instances where you collaborated with others to achieve a common goal, especially in customer service roles.
