Customer Service Assistant - Camberley

Camberley Full-Time 24000 - 36000 £ / year (est.) No home office possible

Role Overview

As a Customer Service Assistant, you\’ll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You\’ll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing! You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.

Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! ,

Required Skills and Attributes

Determined, enthusiastic, and able to work in a fast-paced environment
Excellent customer service, communication skills, and a \”nothing is too much trouble\” attitude
Fully flexible, including evenings and weekends
Approachable, helpful, organised, strong attention to detail and a strong team player

Tenpin Ltd (part of Ten Entertainment Group Plc – www.tegplc.co.uk) is one of the UK\’s largest bowling operators, with 40 entertainment centres spread across the UK.

Tenpin Ltd has recently been acknowledged as a \’Best Workplace\’ by Great Places to Work(r) in 2017 and currently holds Investors in People accreditation GOLD standard. We put our employees in the heart of everything we do, believing that happy employees will thrive within a happy team in turn, delivering an excellent customer experience which will lead to increased profit and success for all. With the right people on board we have a proven track record of developing and growing all of our businesses. We have a strong growth strategy to purchase new bowls over the next 3 years. Bowling is a fantastic leisure activity, our sites have licensed food bars, American pool, and state of the art arcade areas. Not to mention Sector 7 our laser combat arena and our Pingo\’s soft play areas.

Benefits

Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors
Free Bowling for family and friends
Free Food (when working 6+ hours)
Enhanced Maternity, Paternity, Adoption leave
Medicash
Employee Assistance Programme
Free counselling
Life assurance (2x annual salary)
Long Service Awards
Recommend a Friend Scheme
On the Spot Rewards

Career Development

Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.

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Customer Service Assistant - Camberley employer: Tenpin Ltd

At Tenpin, we pride ourselves on creating a vibrant and enjoyable work environment where every day is filled with fun and excitement. As a Customer Service Assistant in Camberley, you'll not only enjoy fantastic benefits like free bowling and food but also have ample opportunities for career development, with many of our managers having started in entry-level roles. Join us to be part of a team that values enthusiasm, teamwork, and exceptional customer service while working in a dynamic setting that offers something for everyone.