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For Companies At a Glance
- Tasks: Lead a fun-filled centre, ensuring excellent customer service and driving business growth.
- Company: Exciting leisure company focused on entertainment and team spirit.
- Benefits: Industry-leading bonuses, 33 days holiday, free food, and discounts.
- Why this job: Join us to create unforgettable experiences while advancing your career.
- Qualifications: 2+ years as a General Manager in leisure or hospitality, with strong leadership skills.
- Other info: Great opportunities for career development and a vibrant work environment.
The predicted salary is between 36000 - 60000 £ per year.
Are you a driven, passionate leader with a natural ability to create a fun environment for both our customers and team whilst achieving company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA! Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
- As a General Manager you will manage the day‑to‑day operation of our centre, which includes:
- Creating a culture of excellent customer service
- Driving the business growth through local promotions and central product delivery
- Developing an annual business plan with the Regional Manager focusing on growth and financial target
- Creating a professional environment with training, appraisals, fair management and support team operations and strategy execution.
Skills You Need
- A minimum of two years’ experience as a hands‑on General Manager, ideally within leisure or hospitality, whilst leading and developing large teams.
- Experience in optimising revenue and overall business performance.
- Full of determination, enthusiasm, and patience.
- Fully flexible and highly adaptable to change.
Our Fantastic Benefits
- Industry‑leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6+ hours)
- Medicash
- Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
- Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2‑minute application.
General Manager - Cambridge employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for creating fun environments shine through. Share your ideas on how to enhance customer experiences—this will set you apart!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like us at Tenpin, and express your interest in working with them. A little initiative goes a long way!
✨Tip Number 4
Prepare for interviews by researching the company culture and values. Tailor your responses to show how your experience aligns with their goals, especially in driving business growth and creating a fantastic customer experience.
We think you need these skills to ace General Manager - Cambridge
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the role shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about creating a fun environment for our customers and team.
Tailor Your Experience: Make sure to highlight your relevant experience as a General Manager, especially in leisure or hospitality. We love seeing how your past roles have prepared you to drive business growth and create a fantastic atmosphere.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s a quick 2-minute process, and we promise it’s worth it. We can’t wait to see your application and hopefully welcome you to our fun-loving team!
How to prepare for a job interview at Tenpin Ltd
✨Know the Company Culture
Before your interview, dive into understanding the company’s culture. Since they pride themselves on creating a fun environment, think about how you can contribute to that vibe. Prepare examples of how you've fostered a positive atmosphere in previous roles.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a large team. Be ready to discuss your leadership style and provide specific instances where you've successfully managed and developed teams. Highlight your experience in training and appraisals to show you're committed to team growth.
✨Demonstrate Business Acumen
This role involves driving business growth, so come prepared with ideas! Think about local promotions or strategies that could boost revenue. Discuss any past experiences where you optimised performance and how you plan to apply that knowledge here.
✨Be Adaptable and Enthusiastic
Flexibility is key in this role. Share examples of how you've adapted to change in fast-paced environments. Your enthusiasm for the leisure and hospitality industry should shine through—let them see your passion for entertaining and engaging customers!
