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- Tasks: Lead a fun team, manage daily operations, and create an awesome customer experience.
- Company: Join Tenpin, a vibrant entertainment hub with a passion for fun.
- Benefits: Enjoy a competitive bonus scheme, 33 days holiday, and career progression opportunities.
- Why this job: Be part of a dynamic environment where you can make a real impact on customer enjoyment.
- Qualifications: 1 year of management experience in leisure, hospitality, or retail required.
- Other info: Perfect for those who love to entertain and thrive in a lively atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
Are you a driven, passionate leader who can create a fun environment for our customers and team while meeting company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA! Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
As a Deputy Manager at Tenpin, you will ensure our customers have a great time and create a fun environment for both them and our team. You will support the General Manager with daily operations, team development, and driving sales and profits. Your duties include:
- Manage daily operations of the centre
- Create a customer-focused culture
- Lead the team by example for effective collaboration
- Deputise for the General Manager, and support in achieving targets and KPIs
- Ensure compliance with policies and procedures.
Skills You Need
- Minimum 1 year of management experience in leisure, hospitality or retail
- Passionate about exceptional customer service
- Have experience in leading and developing large teams
- Determined, enthusiastic and patient
- Ambitious and eager to progress
Our Fantastic Benefits
- Industry-leading bonus scheme
- 33 days holiday (including)
Deputy Manager - Blackpool in Burnley employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Blackpool in Burnley
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in, making it easier to show off your personality during the chat.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. This will help you get comfortable with common questions and let you showcase your management experience and passion for customer service in a relaxed setting.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the hiring team, let your excitement for the role shine through. Talk about how you can create a fun environment and lead the team effectively—this is what they want to hear!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop them a quick thank-you email. It shows you’re keen and keeps you on their radar. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Deputy Manager role.
We think you need these skills to ace Deputy Manager - Blackpool in Burnley
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for creating a fun environment shine through in your application. We want to see how you can bring that energy to our team and make our customers' experiences unforgettable!
Tailor Your CV: Make sure your CV highlights your management experience in leisure, hospitality, or retail. We’re looking for someone who can lead a team effectively, so showcase any relevant achievements that demonstrate your leadership skills.
Be Customer-Focused: In your cover letter, emphasise your commitment to exceptional customer service. Share examples of how you've created a customer-focused culture in your previous roles—this is key for us at Tenpin!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Tenpin Ltd
✨Show Your Passion for Fun
Make sure to express your enthusiasm for creating a fun environment during the interview. Share specific examples of how you've previously engaged customers and led teams in a lively atmosphere. This will resonate well with the company’s focus on entertainment.
✨Demonstrate Leadership Skills
Prepare to discuss your management experience in detail. Highlight instances where you successfully led a team, resolved conflicts, or improved team performance. Use metrics or outcomes to back up your claims, as this shows you understand the importance of driving sales and meeting targets.
✨Know the Company Inside Out
Research Tenpin thoroughly before your interview. Familiarise yourself with their offerings like Houdini's Escape Rooms and the 4D Laser Arena. Being able to discuss these features shows your genuine interest in the role and helps you connect with the interviewers.
✨Prepare Questions That Matter
Think of insightful questions to ask at the end of your interview. Inquire about team development opportunities or how they measure success in creating a customer-focused culture. This not only shows your interest but also demonstrates your ambition to progress within the company.
