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For Companies At a Glance
- Tasks: Lead a fun team, manage daily operations, and create an awesome customer experience.
- Company: Join Tenpin, where entertainment is our passion and work is fun!
- Benefits: Enjoy 33 days holiday, free food, and a fantastic bonus scheme.
- Why this job: Be part of a vibrant environment and grow your career in entertainment.
- Qualifications: 1 year management experience and a love for customer service.
- Other info: Great opportunities for career advancement and personal development.
The predicted salary is between 28800 - 43200 £ per year.
Are you a driven, passionate leader who can create a fun environment for our customers and team while meeting company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain - it’s in our DNA! Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
As a Deputy Manager at Tenpin, you’ll ensure our customers have a great time and create a fun environment for both them and our team. You’ll support the General Manager with daily operations, team development, and driving sales and profits. Your duties include:
- Manage daily operations of the centre
- Create a customer-focused culture
- Lead the team by example for effective collaboration
- Deputise for the General Manager, and support in achieving targets and KPIs
- Ensure compliance with policies and procedures.
Skills You Need
- Minimum 1 year of management experience in leisure, hospitality or retail
- Passionate about exceptional customer service
- Have experience in leading and developing large teams
- Determined, enthusiastic and patient
- Ambitious and eager to progress
Our Fantastic Benefits
- Industry-leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats - Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6+ hours)
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Deputy Manager - Bristol employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tenpin's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've led a team or improved customer service. Be ready to share these during your chat, as they’ll want to see how you can create that fun environment for both customers and staff.
✨Tip Number 3
Show your passion for entertainment! Whether it’s bowling, karaoke, or escape rooms, let them know why you love these activities. Your enthusiasm can set you apart and demonstrate that you’re the right fit for their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Deputy Manager - Bristol
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for creating a fun environment shine through in your application. We want to see how your passion for customer service and team leadership aligns with our mission to entertain!
Tailor Your CV: Make sure your CV highlights relevant experience in leisure, hospitality, or retail management. We love seeing how your past roles have prepared you for the Deputy Manager position at Tenpin.
Be Yourself: Don’t be afraid to let your personality come through in your written application. We’re looking for someone who can lead with authenticity and create a positive atmosphere for both customers and the team.
Apply Through Our Website: Ready to take the plunge? Head over to our website and complete the quick 2-minute application. It’s the best way to show us you’re serious about joining the Tenpin family!
How to prepare for a job interview at Tenpin Ltd
✨Know the Company Culture
Before your interview, take some time to understand the fun and vibrant culture at Tenpin. Familiarise yourself with their offerings like bowling, escape rooms, and karaoke. This will help you demonstrate how you can contribute to creating that exciting environment.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to lead by example. Prepare examples from your past experience where you've successfully managed a team or improved customer service. Highlight your ability to motivate others and create a collaborative atmosphere.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as managing a busy night or resolving a customer complaint. Think of scenarios that showcase your problem-solving skills and your passion for exceptional customer service.
✨Express Your Ambition
Tenpin values career development, so be sure to express your eagerness to grow within the company. Share your long-term goals and how you see yourself progressing in the role, which will show your commitment to both the job and the company.
