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- Tasks: Lead a fun team and ensure customers have an amazing experience!
- Company: Join Tenpin, where entertainment is our passion and fun is our mission.
- Benefits: Enjoy 33 days of holiday, free bowling, and awesome discounts!
- Why this job: Be part of a vibrant culture focused on customer service and career growth.
- Qualifications: 1+ years in management, ideally in leisure or hospitality; passion for service is key!
- Other info: Great opportunity for career development; many managers started as Team Members.
The predicted salary is between 24000 - 36000 £ per year.
Assistant Manager – Leeds Come join our fantastic team. We love to entertain! It’s in our DNA!… and it’s not just about bowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu. We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? The Role As a Assistant Manager for Tenpin, you will be responsible for ensuring our customers have a great time when they visit us! The ideal Assistant Manager will be driven, passionate and have a natural ability to create a fun environment for both our customers and team. You will need to be well organised, approachable and show initiative. Exceptional customer service will be at heart of your role. You will also be responsible for owning your development to grow into a Deputy Manager. You will: Assume day-to-day responsibility for the operational management of the centre Strive to achieve a culture that is totally focused on the delivery of the best possible level of customer service Lead the team by example ensuring everyone works together effectively To support the delivery of the company strategy Deputise in the absence of the Deputy Manager Undertake ownership for own training and development to grow into the future role of Deputy Manager Support the other Managers in the achievement of all budgets, targets and KPI’s Provide support to the team in various departments as and when required Take responsibility for ensuring that all policies, procedures, controls and compliance areas are adhered to on a daily basis Skills You Need Have a minimum of 1 years’ experience in a management role, ideally within leisure, hospitality or retail Passionate about delivering exceptional customer service Have experience in leading and developing large teams Full of determination, enthusiasm and patience! Be ambitious and want to progress! Our Fantastic Benefits Industry leading bonus scheme Enhanced holiday entitlement – 33 days per annum (inclusive of Bank Holidays) Enhanced Maternity, Paternity, Adoption leave Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors Free Bowling for family & friends Free Food (when working 6 hours or more) Medicash Health Care Cash Back Scheme Employee Assistance Programme Free counselling Life assurance – 4 x annual salary A day off for your birthday Long Service Awards Career Development If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles. What Happens Next? If you are ready to develop your career with us, click apply and complete the short application process (2 mins).
Assistant Manager - Leeds employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Leeds
✨Tip Number 1
Show your passion for customer service! When you meet with us, share specific examples of how you've created a fun and engaging environment for customers in your previous roles. This will demonstrate that you understand the core values we cherish.
✨Tip Number 2
Highlight your leadership experience! We want to see how you've successfully led teams in the past. Be ready to discuss your approach to motivating and developing team members, as this is crucial for the Assistant Manager role.
✨Tip Number 3
Familiarize yourself with our offerings! Knowing about our bowling, escape rooms, karaoke, and other entertainment options will help you connect with us during the interview. It shows you're genuinely interested in what we do.
✨Tip Number 4
Demonstrate your ambition! We love candidates who are eager to grow within the company. Share your career goals and how you envision progressing from Assistant Manager to Deputy Manager, showing us your commitment to development.
We think you need these skills to ace Assistant Manager - Leeds
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Assistant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Show Your Passion: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as creating a fun environment or delivering exceptional customer service.
Highlight Relevant Experience: Make sure to detail your management experience in leisure, hospitality, or retail. Use specific examples to demonstrate your ability to lead teams and deliver great customer experiences.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tenpin Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customers had a great time.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading and developing teams. Highlight situations where you successfully motivated your team or resolved conflicts, showcasing your ability to create a fun and collaborative environment.
✨Be Ready to Discuss Operational Management
Since the role involves day-to-day operational management, be prepared to talk about your organizational skills. Discuss how you prioritize tasks and manage multiple responsibilities effectively.
✨Express Your Ambition for Growth
Convey your desire to progress within the company. Talk about your career goals and how you see yourself growing into the Deputy Manager role, showing that you are proactive about your development.
