At a Glance
- Tasks: Lead daily operations and ensure guests have an amazing experience.
- Company: Join Tenpin, a vibrant entertainment venue with a focus on fun.
- Benefits: Career development opportunities and a lively work environment.
- Other info: Mentor large teams and drive a sales-focused culture.
- Why this job: Be a hands-on leader and make a real impact on guest experiences.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Tenpin is seeking a Unit Supervisor to lead daily operations across our centre, ensuring guests have a fantastic visit while rigorously following procedures and policies.
You will be a visible, hands-on leader who keeps things running smoothly and safely.
You will drive a sales-focused culture, spot opportunities, mentor large teams, and stand in for senior management when needed.
Join a lively entertainment venue where career development goes hand in hand with great customer experiences.
#J-18808-Ljbffr
Unit Supervisor - Lead Guest Experiences & Team Growth in Worcester employer: Tenpin Ltd (part of Ten Entertainment Ltd)
At Tenpin, we pride ourselves on being an exceptional employer, offering a vibrant work culture where fun and customer satisfaction are at the heart of everything we do. Our Deputy Managers benefit from an industry-leading bonus scheme, generous holiday allowances, and ample opportunities for career progression in a lively leisure environment that includes bowling, escape rooms, and dining experiences. Join us to be part of a team that values your growth while ensuring a fantastic experience for both our customers and colleagues.
Contact Details:
Tenpin Ltd (part of Ten Entertainment Ltd) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Unit Supervisor - Lead Guest Experiences & Team Growth in Worcester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Tenpin Ltd (part of Ten Entertainment Ltd). It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Tenpin Ltd (part of Ten Entertainment Ltd)
Don't be shy about reaching out to Tenpin Ltd (part of Ten Entertainment Ltd) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Unit Supervisor - Lead Guest Experiences & Team Growth in Worcester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Tenpin Ltd (part of Ten Entertainment Ltd) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Tenpin Ltd (part of Ten Entertainment Ltd)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
