Tenpin Ltd (part of Ten Entertainment Ltd) is seeking a Customer Service Assistant to provide an outstanding guest experience at our Worcester centre. You will manage bookings, respond to enquiries, spot sales opportunities, host events, and help with food and drinks in a fast-paced, fun setting.
You will work across departments—from Laser Arena to Escape Rooms and karaoke rooms—ensuring smooth operations and a welcoming atmosphere for guests of all ages.
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Guest Experience Specialist — Entertainment Centre in Worcester employer: Tenpin Ltd (part of Ten Entertainment Ltd)
At Tenpin, we pride ourselves on being an exceptional employer, offering a vibrant work culture where fun and customer satisfaction are at the heart of everything we do. Our Deputy Managers benefit from an industry-leading bonus scheme, generous holiday allowances, and ample opportunities for career progression in a lively leisure environment that includes bowling, escape rooms, and dining experiences. Join us to be part of a team that values your growth while ensuring a fantastic experience for both our customers and colleagues.
Contact Details:
Tenpin Ltd (part of Ten Entertainment Ltd) Recruitment Team