Are you a driven, passionate leader with a natural ability to create a fun environment for both our customers and team whilst achieving company objectives?
We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?
We love to entertain—it's in our DNA! Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a General Manager you will manage the day-to-day operation of our centre, which includes:
- Creating a culture of excellent customer service
- Driving the business growth through local promotions and central product delivery
- Developing an annual business plan with the Regional Manager focusing on growth and financial target
- Creating a professional environment with training, appraisals, fair management and support team operations and strategy execution.
Skills You Need
- A minimum of 2 years’ experience as a hands-on General Manager, ideally within leisure or hospitality, whilst leading and developing large teams
- Experience in optimising revenue and overall business performance
- Full of determination, enthusiasm, and patience
- Fully flexible and highly adaptable to change
Our Fantastic Benefits
- Industry-leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6+ hours)
- Medicash
- Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
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General Manager in Southampton employer: Tenpin Ltd (part of Ten Entertainment Ltd)
At Tenpin, we pride ourselves on being an exceptional employer, offering a vibrant work culture where fun and customer satisfaction are at the heart of everything we do. Our Deputy Managers benefit from an industry-leading bonus scheme, generous holiday allowances, and ample opportunities for career progression in a lively leisure environment that includes bowling, escape rooms, and dining experiences. Join us to be part of a team that values your growth while ensuring a fantastic experience for both our customers and colleagues.
Contact Details:
Tenpin Ltd (part of Ten Entertainment Ltd) Recruitment Team
