Deputy Manager — Lead a Fun, Customer-First Centre in Rochdale

Deputy Manager — Lead a Fun, Customer-First Centre in Rochdale

Rochdale Full-Time 35100 - 42900 £ / year (est.) No working from home possible
Tenpin Ltd (part of Ten Entertainment Ltd)

At a Glance

  • Tasks: Support daily operations and lead a fun, customer-first team.
  • Company: Join Tenpin, a lively leisure centre with bowling and escape rooms.
  • Benefits: Industry-leading bonus scheme, generous holiday, and career progression.
  • Other info: Exciting opportunities for growth in a dynamic setting.
  • Why this job: Be part of a vibrant environment where fun meets leadership.
  • Qualifications: Experience in management and a passion for customer service.

The predicted salary is between 35100 - 42900 £ per year.

Tenpin is seeking a driven Deputy Manager to help run our centre in the United Kingdom.

You will support the General Manager with daily operations, develop the team and drive sales and profits while ensuring a fun environment for customers and colleagues.

With an industry-leading bonus scheme and generous holiday, Tenpin offers opportunities for progression in a lively leisure setting that includes bowling, escape rooms, and food and drinks.

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Deputy Manager — Lead a Fun, Customer-First Centre in Rochdale employer: Tenpin Ltd (part of Ten Entertainment Ltd)

At Tenpin, we pride ourselves on being an exceptional employer, offering a vibrant work culture where fun and customer satisfaction are at the heart of everything we do. Our Deputy Managers benefit from an industry-leading bonus scheme, generous holiday allowances, and ample opportunities for career progression in a lively leisure environment that includes bowling, escape rooms, and dining experiences. Join us to be part of a team that values your growth while ensuring a fantastic experience for both our customers and colleagues.

Tenpin Ltd (part of Ten Entertainment Ltd)

Contact Details:

Tenpin Ltd (part of Ten Entertainment Ltd) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy Manager — Lead a Fun, Customer-First Centre in Rochdale

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Tenpin Ltd (part of Ten Entertainment Ltd). It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Tenpin Ltd (part of Ten Entertainment Ltd)

Don't be shy about reaching out to Tenpin Ltd (part of Ten Entertainment Ltd) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Deputy Manager — Lead a Fun, Customer-First Centre in Rochdale

Leadership Skills
Team Development
Sales Management
Customer Service Orientation
Operational Management
Profit Maximisation
Communication Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Tenpin Ltd (part of Ten Entertainment Ltd) and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Tenpin Ltd (part of Ten Entertainment Ltd)

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!