At a Glance
- Tasks: Provide excellent customer service and manage fun activities like bowling and escape rooms.
- Company: Join a vibrant entertainment centre that loves to entertain and have fun.
- Benefits: Enjoy discounts, free bowling, meals, and career development opportunities.
- Other info: Flexible hours with opportunities for growth and advancement.
- Why this job: Be part of a dynamic team where every day is a new adventure!
- Qualifications: Energetic, friendly, and great at customer interactions.
The predicted salary is between 9.9 - 12.1 £ per hour.
Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need?
The rest we can teach you!
We have something fun for all the family to do, regardless of age.
Our centres are fantastic places to visit, and even better places to work in.
Why not come and help us entertain?
We love to entertain—it's in our DNA!
Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks.
You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar.
Every day will bring something new, keeping the fun flowing!
You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.
Skills You Need
- Determined, enthusiastic, and able to work in a fast-paced environment
- Excellent customer service, communication skills, and a \"nothing is too much trouble\" attitude
- Fully flexible, including evenings and weekends
- Approachable, helpful, organised, strong attention to detail and a strong team player
- Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6+ hours)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash
- Employee Assistance Programme
- Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
- Career Development
Looking for career development?
Tenpin is the place to start.
We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
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Customer Service Assistant Over 18 in Plymouth employer: Tenpin Ltd (part of Ten Entertainment Ltd)
At Tenpin, we pride ourselves on creating a vibrant and enjoyable work environment where your confidence and positive attitude are the keys to success. With a variety of fun activities and a strong focus on employee development, we offer fantastic benefits including free bowling for family and friends, enhanced leave options, and opportunities for career advancement. Join us in delivering exceptional customer experiences while enjoying a workplace that truly values its team members.
Contact Details:
Tenpin Ltd (part of Ten Entertainment Ltd) Recruitment Team
